Vodafone UK - Derby Avis 

301
•
TrustScore 5 sur 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(301)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jade very patient got me a great deal

Jade very patient got me a great deal. I love Jades service 10/10 I’m a very happy customer

28 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Claudette,

Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I needed a new phone

I needed a new phone. Anna was a great help. She was efficient, friendly and reassuring. She explained everything so clearly, and transferred everything from my old phone for me. I am very pleased with my new phone. Thank you, Anna.

28 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Wendy,

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rubel was very helpful.

Rubel was very helpful.

28 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hi Joyce, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Fyza was really helpful and friendly.

Fyza was really helpful and friendly.

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kady has been amazing with me today

Kady has been amazing with me today. Very nice to talk to, very efficient and excellent customer service ! Hang on to her, she's a star

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Margaret,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fyza

Fyza, communicated really well, patient, receptive, and helpful.

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Tolulope,

Thanks for the lovely review and fantastic support for Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sid very helpful and polite

21 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Judith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade has been really good

Jade has been really good, very patentive and listened very well. 10/10 service would defo recommend

21 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jay and fyza were extremely helpful I…

Jay and fyza were extremely helpful I was stressed about My previous contract they renewed my contract to a great one very pleased with their service would recommmend

20 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Cynthia,

Thanks for the lovely review and fantastic support for Jay and Fyza. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fyza was amazing today I came in for a…

Fyza was amazing today I came in for a upgrade as I had ran out of data she gave me a great deal very helpful and fun service

20 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mitch simply the best

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise him highly enough. What a valuable asset he is to you!

20 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey there,

Thanks for the lovely review and fantastic support for Mitch.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade served me at Vodafone Derby.

Jade served me at Vodafone Derby.
Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience overall

18 septembre 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fyza is a lovely person

Fyza is a lovely person, managed to sort me a great deal!

17 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Caroline,

Thanks for the lovely review and fantastic support for Fyza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sid was a gem sorted my problem

Sid was a gem sorted my problem

17 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

"Hey Neil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Fyza and Jay

Fyza and Jay
Amazing advise and service. Both were very helpful and went out of their way to provide us with the best deal for us. Five star!!!! Thank you

16 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Suzanne,

Thanks for the lovely review and fantastic support for Fyza and Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade

Jade , really helpful, and listened to all my questions

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

"Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Mitch was quick and professional.helped…

Mitch was quick and professional.helped resolve issues from online service. Thank you

9 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hi Rosemary. This is really lovely to hear, thanks for the review! It's great to know that our team member was able to quickly and professionally resolve your online service issues.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Jade has been wonderful extremely…

Jade has been wonderful extremely helpful and knowledgeable, also Kady has been wonderful and extremely helpful and knowledgeable too. Thank you

6 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Roslyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade at Derby

Jade at Derby.
Incredibly patient and never an issue having to repeat things!
She wrote all the instructions manually for
Me to take home and not panic.
A very good experience for a non- tech savvy old woman!

5 septembre 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was helped by a gentleman called Jay

I was helped by a gentleman called Jay. He helped me and my husband to change over from my provider to Vodafone. He was very helpful and friendly and explained everything to me very clearly. A very good experience.

3 septembre 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

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