Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus
L'entreprise a répondu
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus
L'entreprise a répondu
I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Voir plus
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Écrit par l'entreprise
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Jade very patient got me a great deal. I love Jades service 10/10 I’m a very happy customer

Réponse de Vodafone UK - Derby
I needed a new phone. Anna was a great help. She was efficient, friendly and reassuring. She explained everything so clearly, and transferred everything from my old phone for me. I am very pleased with my new phone. Thank you, Anna.

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Fyza was really helpful and friendly.

Réponse de Vodafone UK - Derby
Kady has been amazing with me today. Very nice to talk to, very efficient and excellent customer service ! Hang on to her, she's a star

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Jade has been really good, very patentive and listened very well. 10/10 service would defo recommend

Réponse de Vodafone UK - Derby
Jay and fyza were extremely helpful I was stressed about My previous contract they renewed my contract to a great one very pleased with their service would recommmend

Réponse de Vodafone UK - Derby
Fyza was amazing today I came in for a upgrade as I had ran out of data she gave me a great deal very helpful and fun service

Réponse de Vodafone UK - Derby
Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise him highly enough. What a valuable asset he is to you!

Réponse de Vodafone UK - Derby
Jade served me at Vodafone Derby.
Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience overall

Réponse de Vodafone UK - Derby
Fyza is a lovely person, managed to sort me a great deal!

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Fyza and Jay
Amazing advise and service. Both were very helpful and went out of their way to provide us with the best deal for us. Five star!!!! Thank you

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Mitch was quick and professional.helped resolve issues from online service. Thank you

Réponse de Vodafone UK - Derby
Jade has been wonderful extremely helpful and knowledgeable, also Kady has been wonderful and extremely helpful and knowledgeable too. Thank you

Réponse de Vodafone UK - Derby
Jade at Derby.
Incredibly patient and never an issue having to repeat things!
She wrote all the instructions manually for
Me to take home and not panic.
A very good experience for a non- tech savvy old woman!

Réponse de Vodafone UK - Derby
I was helped by a gentleman called Jay. He helped me and my husband to change over from my provider to Vodafone. He was very helpful and friendly and explained everything to me very clearly. A very good experience.

Réponse de Vodafone UK - Derby
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