Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!
L'entreprise a répondu
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus
L'entreprise a répondu
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Great service from all in the Derby store thanks for sorting both my upgrades

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Straightforward and able to understand

Réponse de Vodafone UK - Derby
Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.

Réponse de Vodafone UK - Derby
Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

Réponse de Vodafone UK - Derby
I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

Réponse de Vodafone UK - Derby
Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

Réponse de Vodafone UK - Derby
I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

Réponse de Vodafone UK - Derby
Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

Réponse de Vodafone UK - Derby
Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

Réponse de Vodafone UK - Derby
Jade was very good exprianced sales advisor
Thanks Jade

Réponse de Vodafone UK - Derby
Served by Rubel very good service he was very helpful and I will be coming back when my contract is up to see him

Réponse de Vodafone UK - Derby
Jade was so friendly and professional. Jade went above and beyond. Such a delight to do service with. Excellent!!!

Réponse de Vodafone UK - Derby
We have had fantastic service today. Ruben and Jay sorted every out and explained everything really clearly. Thank you for helping

Réponse de Vodafone UK - Derby
Jade was very supportive and a great Vodafone advisor . Was very patient with me very clearly spoken listened to everything I needed

Réponse de Vodafone UK - Derby
Absolutely fabulous customer service by Jade, very clear explanations, she got me a great deal a wonderful ambassador for Vodafone, thank you 👍

Réponse de Vodafone UK - Derby
Kady was really helpful and understood what I needed. She explained everything very well to my husband and I, and made the necessary arrangements for my sim only contract.

Réponse de Vodafone UK - Derby
Excellent service from Sid very helpful and friendly

Réponse de Vodafone UK - Derby
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