Vodafone UK - Derby Avis 

305
•
TrustScore 5 sur 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(305)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from all in the Derby…

Great service from all in the Derby store thanks for sorting both my upgrades

6 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade

Jade. Was very hellfull and kind. Good service

6 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Lisa,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Straightforward and able to understand

Straightforward and able to understand

6 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rubel the advisor was very helpful and…

Rubel the advisor was very helpful and professional in his job. Getting us a great deal for phones and broadband.

4 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Rubel, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Great service from mislo nothing was…

Great service from mislo nothing was too much trouble he was very helpful and also transparent, he helped me transfer my data truly an asset

1 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Shamim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

In store

I was extremely satisfied with my experience in store with the support and help from Dom he was very welcoming and explained everything clearly. I felt he went above and beyond and nothing was to much trouble for him, we was very happy that we saved money and got an extra contract out very grateful of Dom

1 juillet 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey April,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone update

Dom was really accommodating and helpful. Really thorough and helped me out when I have no clue about phones etc. Really grateful for his time and knowledge

28 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Jade

19 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Kevin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have always dealt with jay over the…

I have always dealt with jay over the last 8 years -he has always been so professional helpful in explaining everything to me, getting the best deal for me and my family over the years. I wouldn’t go anywhere else as Jay is a credit to Vodafone.

17 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was really helpful and very…

Jade was really helpful and very patient as we had several issues with changing my account. Excellent service very professional and very knowlageable.

13 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb support from instore team…

Superb support from instore team especially Sid transferring from old phone to new. Helped patiently over a couple of visits to the store over succesive days without drawing too much attention to my incompetence !

11 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Graham,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very good exprianced sales…

Jade was very good exprianced sales advisor
Thanks Jade

11 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Rubel very good service he…

Served by Rubel very good service he was very helpful and I will be coming back when my contract is up to see him

10 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Miz

Great service from Miz

6 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Adam,

Thanks for the lovely review and fantastic support for Miz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was so friendly and professional

Jade was so friendly and professional. Jade went above and beyond. Such a delight to do service with. Excellent!!!

6 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Joe,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We have had fantastic service today

We have had fantastic service today. Ruben and Jay sorted every out and explained everything really clearly. Thank you for helping

6 juin 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very supportive and a great…

Jade was very supportive and a great Vodafone advisor . Was very patient with me very clearly spoken listened to everything I needed

26 mai 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey Nool,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade from Derby branch

Absolutely fabulous customer service by Jade, very clear explanations, she got me a great deal a wonderful ambassador for Vodafone, thank you 👍

21 mai 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kady (in the Derbion branch)

Kady was really helpful and understood what I needed. She explained everything very well to my husband and I, and made the necessary arrangements for my sim only contract.

23 mai 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Sid very helpful…

Excellent service from Sid very helpful and friendly

21 mai 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus