I had a really great experience at Vodafone, thanks to the lovely girl who helped me. She was extremely patient, helpful and genuinely took the time to understand exactly what I needed. She went ab... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
⭐⭐⭐⭐⭐ I had a really positive experience at the Vodafone store in Frenchgate, Doncaster, thanks to Sharan. They were very polite, friendly and professional. I was seen straight away and Sharan so... Voir plus
L'entreprise a répondu
We came to store for Upgrade Sharan helped me to get a New phone and sort out my Phone issue as well very nice man very polite and helpfull
L'entreprise a répondu
Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Doncaster Frenchgate
Écrit par l'entreprise
Coordonnées de contact
Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, Royaume-Uni
4,9
Excellent
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I was served by Mihaela
I was served by Mihaela. She was both very helpful and polite and explained everything to me
28 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey David,
Thanks for the lovely review and fantastic support for Mihaela,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came to store for Upgrade Sharan…
We came to store for Upgrade Sharan helped me to get a New phone and sort out my Phone issue as well very nice man very polite and helpfull
24 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Kastriot,
Thanks for the lovely review and fantastic support for Sharan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very friendly and polite
19 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Slavko,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Mitz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really great experience at…
I had a really great experience at Vodafone, thanks to the lovely girl who helped me. She was extremely patient, helpful and genuinely took the time to understand exactly what I needed. She went above and beyond to find the right internet solution for me and didn’t let me leave until everything was sorted and working properly.
I really appreciate how much effort she put into helping me. Excellent customer service and a real credit to Vodafone! ⭐️⭐️⭐️⭐️⭐️
Andreea is the best ! Kissing and hugging @Elena
17 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a good experience in store with…
I had a good experience in store with Andreea thankyou very much for all your help
16 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sharon was very helpful
Sharon was very helpful. We came in ready to leave Vodafon but he helped us sort out our package so that it was affordable. We are very happy and grateful to him.
11 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Talbert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted my old fone out plus got me an…
Sorted my old fone out plus got me an upgrade (which I m keeping my old fone) Danii was excellent
11 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a really positive experience at the Vodafone store in Frenchgate, Doncaster, thanks to Sharan. They were very polite, friendly and professional. I was seen straight away and Sharan sorted out my SIM card quickly and efficiently.
They also took the time to ask if I needed anything else and made sure everything was sorted before I left. I’m really happy with the service I received and would definitely recommend Sharan to anyone visiting the store. Excellent customer service! Thanks again 👋
10 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Lindsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Santa the young lady that assisted me…
Santa the young lady that assisted me today in the Nottingham branch, she was very very helpful and sorted everything out for me, and resolved all my queries can't thank her enough for her help today honestly, also very very very excellent customer service from her, you need more like her honestly
9 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Ron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Santa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are always very informative a…
The staff are always very informative a d having been with this mobile company for over 30 years
5 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
"Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Grate service from Andreea and full…
Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀
2 septembre 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Stella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 would recommend
Danii was very efficient, not pushy at all and explained everything in a clear and concise manner.
They managed to get us a fantastic deal and provided us with the exact device we wanted with very little fuss.
Would definitely recommend!
23 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hi Kat, thank you so much for your wonderful review and the amazing support you’ve shown for Danii, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visited Vodafone Doncaster today.
Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having with a phone/service whilst still being exceptionally professional. Honestly couldn’t speak highly enough of her considering we had visited the previous day only to be told by a different member of staff that they were too busy to see us. Andreea’s customer service skills were second to none, credit where credit is due, thank you.
30 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Adrian,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice chap called Jon-Luke and he…
Very nice chap called Jon-Luke and he was helpful and sorted me out my upgrade and wifi
25 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Maureen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danii was exemplary with her advice /…
Danii was exemplary with her advice / help, as well as being super friendly.
A great ambassador for Vodafone.
Michael and Jane Knight
24 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Michael,
Thanks for the lovely review and fantastic support for Danii.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
10/10 customer service!
We dealt with a sales person called Danii who was great! Super down to earth and super helpful, couldn’t say a bad word about our experience! Was literally in and out.
20 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey there,
Thanks for the lovely review and fantastic support for Danii.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wonder how many bots pump up the…
I wonder how many bots pump up the suspicious 4+ star rating they have on here? So still trying to get compensation for them charging my mother twice a month for over two years, admit they fcukde up and to the tune of £500+ but go silent when it comes to paying out. Been on here and the reply but once you are back in the rabbit hole of customer service who frequently say they transferring hang up. A multi billion pound company and they can't pay back when they screw up. Don't get me started on them taking my mums Nokia 310 with box and sticker on screen saying worthless at the Doncaster branch and giving her a shitty second-hand hand set Android, theiving lying company I still recommend 3 and any other company over them. Anyone reading this with Vodafone change, hell I recommend 1p mobile over this crap.
16 juillet 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Elliott,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating this situation has been. We appreciate the concerns you've raised regarding the billing issue and the challenges faced while seeking a resolution. Please be assured that your feedback is taken seriously, and we're committed to improving the support and service we provide.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Explained clear and simple
Explained clear and simple, helpful with everything, ensured we knew we had a good deal
Mihaela was very helpful
8 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kudos to Andreea
Andreea is the best of what she is doing. Very accommodating to customers and so passionate of her job. Kudos to her!
8 août 2026
Avis spontané
Réponse de Vodafone UK - Doncaster Frenchgate
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Kudos, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.