Vodafone UK - Dorchester Avis 

166
•
TrustScore 5 sur 5

4,9

8 Cornhill, DT1 1BA Dorchester, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 8 Cornhill, DT1 1BA, Dorchester, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(166)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely brilliant service from Sam

Absolutely brilliant service from Sam. He spent a lot of time and care with me and solved all my issues. Well done Sam! I can’t thank you enough!

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Joy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was delightful

Jade was delightful. She transferred all my things across from my old phone to the new one.

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Sue,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was a great help hopefully all…

Ben was a great help hopefully all sorted

19 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey there,

Thank you for your review. It's always lovely to read such nice feedback about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The assistant manager Ben was super…

The assistant manager Ben was super helpful. He helped me set up my emails. I am very grateful

2 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant from Ben

Brilliant from Ben. Thanks for your help.

13 juin 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hi Christine. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I thought Sam and Becky were really…

I thought Sam and Becky were really good! Very helpful and caring.

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Paula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great team

Matt, Ben and Sam have all been so helpful in dealing with our multiple issues!
Very knowledgeable and efficient and sorted everything out. Coffee ☕ was much appreciated too, thank you.

16 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Eloise,
Thanks for the lovely review and fantastic support for Matt, Ben and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a fantastic team

Absolutely outstanding service from the staff at this store in Dorchester. From the moment I walked in I was greeted by the manager Sam who was really friendly and helpful. I sat down with Jade who was also really friendly and professional, she sorted me out with a new iPhone and a cheaper monthly bill.
There was also another member of staff in the shop called Becky, I didn’t talk to her but she deserves some praise too. I watched her dealing with an older gentleman, she was absolutely fantastic with this old man and it was so nice to see.
Thank you all for being good with my dog Alfie too.
Great store and fantastic staff

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Anthony,

Thanks for the lovely review and fantastic support for Sam and team. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was fantastic

Sam was fantastic! He helped me with a good deal and then he helped me set up a new account as I had troubles with certain apps.

5 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey John,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very helpful and supportive.

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Adrian,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely blinding service from Ben

Absolutely blinding service from Ben. He was delightful and very informative.

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Sharon,

Thanks for the lovely review and fantastic support for Ben. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from the Vodafone…

Excellent service from the Vodafone store in Dorchester. Becky and Sam were very helpful!

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Shirley,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Becky and Sam.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely fantastic service from Sam

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hey Enid,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was excellent

Sam was excellent! He helped fix my WhatsApp. I'm very pleased and grateful!

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Thanks for sharing your fabulous feedback, Sophie. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very helpful and patient team

A very helpful and patient team. I was very impressed. Thank you for all your help

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hello Karen,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous service from the team

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hello, Lynne,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Special shoutout for Sam

Special shoutout for Sam. He was very polite and welcoming. He explained everything and gave good advice. Excellent customer service.

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hi Paul,

This is a great review for Sam. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I was very pleased with Ben and…

I was very pleased with Ben and Matthew, they spent a lot of time gerting my new phone set up. They were kind and very patient. Brilliant service! Michael

12 février 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service from Matt

Outstanding service from Matt. Really helpful and polite young man. He also gave me a nice cup of coffee

6 février 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hi there,

Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Brilliant service from the dorchester…

Brilliant service from the dorchester team. Matt was really helpful and efficient. They were all really kind, it was a good atmosphere.

15 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dorchester

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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