Excellent service from Mya, very frindly, helpful and patient. Mya has really helped me and updated me. Ii am so grateful to her.
L'entreprise a répondu
Établissement
Changer d'établissement8 Cornhill, DT1 1BA Dorchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... Voir plus
L'entreprise a répondu
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... Voir plus
L'entreprise a répondu
I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Dorchester
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
8 Cornhill, DT1 1BA, Dorchester, Royaume-Uni
4,9
Excellent
166 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Dorchester
Thanks for your five star review, Paul! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very professional service from Sam
Very professional service from Sam. He was really patient with myself getting up and running on my phone. I had problems with a few apps.
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Dorchester
Hey Doug,
Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben set up the plan for me and helped…
Ben set up the plan for me and helped me pair my phone to my watch. Really helpful service indeed!
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Dorchester
Hey Roger,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service with a smile
Service with a smile. Its rare you see that these days. I thought the manager Sam was very friendly, helpful and efficient.
11 décembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi David, thanks for your review and your lovely words for Sam! It's just what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The team here in the Dorchester branch…
The team here in the Dorchester branch have always been ever so helpful. Thanks for being so kind!
6 décembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Beryl. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped set up my broadband
Helped set up my broadband. Everything works well
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Thanks for the five star review, PJ. We love to see it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service all round
Excellent service all round. I thought this store was much better than the Poole shop. Very pleasant staff.
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hello, Christine,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a nice coffee while I waited for…
Had a nice coffee while I waited for Ben to complete my data transfer he was very efficient with the process and kept me fully updated as he went
4 novembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Stephen,
Thanks for your review for Ben. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really good service from Sam
Really good service from Sam. Very attentive and helped me set up my new phone.
4 novembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Hazel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Matt helped set up my email and saved…
Matt helped set up my email and saved me money on my deal. Very nice man. I am very grateful.
10 octobre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Helen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the customer services…
Very pleased with the customer services provided. Jade not only saved me money on my sim plan she also saved me money on my home broadband and landline.
7 octobre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi GT,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was ever so helpful
Sam was ever so helpful. Transferred everything to my new phone. Very knowledgeable and professional. I'll spread the word, as this shop is worth the visit!
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very pleased
Very pleased. The man fixed my ringtone. I think he was called Matt. Also my phone couldn't open am app which he also fixed. Thanks
4 octobre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hello, Christine,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the store with trouble…
I came into the store with trouble using my radio on my Nokia phone. I couldn't use it! Sam found what the issue was and solved it. He then checked my account and saved me money by transferring me from pay as you go to pay monthly. I also now, don't have the trouble of going into a shop each month to top up.
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Geoffrey. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very impressed with Sam and Jade
Very impressed with Sam and Jade. They are very helpful. They both worked together to give me the best possible service
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Denise
This is a great review for Sam and Jade. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
I came into store with a very old phone…
I came into store with a very old phone and upgraded to a new phone Jade was really helpful with helping me set up my phone.
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Pearl,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Sam in this store
Amazing service from Sam in this store. He’s a very knowledgeable man.
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Mrs Carman,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I visited Vodafone yesterday with my…
I visited Vodafone yesterday with my daughter. Sam the new manager was very helpful and polite, he sorted my daughters phone account out for her and explained everything clearly. Whilst Sam was doing this he also made me a coffee and offered us biscuits. It was so nice to have such a person centered visit into Vodafone for a change ! Well done Sam you are a credit to Vodafone! Long may this service continue.
21 août 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Mrs Miller,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was excellent and was quick and…
Reece was excellent and was quick and informed. Great customer service, simply and easy getting my new phones
12 août 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Rachel,
It's great to hear about your recent experience and feedback for Reece. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reece was very helpful in helping me…
Reece was very helpful in helping me get my new phone sorted, at a cheaper cost too! And was very clear with how to transfer all the info over, I even felt confident doing it myself!
12 août 2024
Avis spontané
Réponse de Vodafone UK - Dorchester
Hi Cathy,
Thank you for your review and feedback for Reece.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.