Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Voir plus
Établissement
Changer d'établissementSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Voir plus
L'entreprise a répondu
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Voir plus
L'entreprise a répondu
Team at Dorking Vodafone did a great job setting up my account. I wandered into the store quite late in the afternoon, and two of the staff (one who was supposed to have left) took a load of time, a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Dorking
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Royaume-Uni
4,9
Excellent
166 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Had issues with getting my sim swapped…
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!
11 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Eric was extremely helpful and polite
Eric was extremely helpful and polite, and got me a great deal.
10 août 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Sally,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dorking
Hey Karin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dorking
Hey Soyful,
Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from a really great…
Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eric and his Co were extremely helpful…
Eric and his Co were extremely helpful and sorted out my problem.
10 juin 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Sharon,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dorking
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Eric is an asset to your team
Eric is an asset to your team. He handled all my queries professionally and speedily.
21 mai 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I cannot fault Justin's kind
I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.
14 avril 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Fraser,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eric was great and explained everything…
Eric was great and explained everything well, so even an technophobe like me could understand. Thank you
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Lesley
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both Meghana and Junior provided my…
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Liora,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Junior have been a great help
Junior have been a great help, thank you so much
24 mars 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Susan,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Eric was very helpful
Eric was very helpful, a very pleasaant young man. Thank you.
6 mars 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eric and Junior listened to my…
Eric and Junior listened to my requirements,offered me a couple of phones that fitted well and proceeded to take care of setting me up with my new phone.
cannot thank them enough !
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Sue,
Thanks for the lovely review and fantastic support for Eric and Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Dorking
Hey Tim,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say how well Eric and…
I would like to say how well Eric and his colleages have helped me buy my new phone today. They have been very helpful.
2 mars 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Justin was fabulous and extremely…
Justin was fabulous and extremely helpful
21 février 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
EXCELLENT WORK FROM SONAL
VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!
18 février 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Mr D Trottman,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sonal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone employee of the year!!
Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt
13 février 2026
Avis spontané
Réponse de Vodafone UK - Dorking
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.