Vodafone UK - Dorking Avis 

174
•
TrustScore 5 sur 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(174)

39 632 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really polite helpful service and…

Really polite helpful service and advice. Eric explained everything clearly, and resolved the problems.

5 octobre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Don,

Thanks for the lovely review and fantastic support for Eric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric was extremely helpful and…

Eric was extremely helpful and addressed all my problems and issues.

18 septembre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior was extremely helpful

Junior was extremely helpful, and agreed to waive the £25 data transfer charge as I hadn't been prevoiusly advised of this. Extremely helpful and courteous staff. Thoroughly recommended.

18 septembre 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing at Vodafone

Amazing at Vodafone

31 août 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent. Eric was Super helpful.

7 août 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly staff and…

The staff were both so friendly and helpful- and sorted out the problems in no time at all

21 juillet 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Elizabeth,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A fantastic service by the Dorking…

A fantastic service by the Dorking Vodafone team. Thank you Eric and Sonal!

17 juillet 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Paula,

Thanks for the lovely review and fantastic support for Eric and Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from the very helpful…

Fantastic service from the very helpful ‘Sonal’, my wife and I switched both our mobile contracts and broadband after getting fed up with EE, she was super helpful as was her colleague, we got great deal and everything was explained, feel very valued as a customer and very happy with the new provider and phones, would 100% recommend

9 juillet 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Daniel,

Thanks for the lovely review and fantastic support for Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptionally helpful staff member

Exceptionally helpful staff member - Sonal. Took her time to talk through available contracts for both myself and my husband. Made us feel valued customers - thank you very much!

12 juillet 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Helen,

Thanks for the lovely review and fantastic support for Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ten out of ten for Junior.

Junior was so helpful, courteous and such an able manager.
He showed real enthusiasm to sort out my Internet connection problems. All staff were amiable and diligent in sorting out other peoples issues.

30 juin 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Phil,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good attention and kind staff

Really good attention and kind staff, perticularly Justin in the Dorkinf branch. All our enquires were handled quickly and efficiently, and we achieved everything we needed to do.

20 juin 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey there, thank you for taking the time to send us a review, this is great to hear!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sonal is absolutely brilliant

Sonal is absolutely brilliant! So informative, friendly, lovely and super helpful. She has made the experience so easy and pain free to upgrade. Her positive energy was infectious! She is a credit to the Vodafone Dorking branch.

20 juin 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Leanne, thank you for your kind words for Sonal and the Dorking store. We appreciate you taking the time to provide this feedback. Have a great day!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric and Junior are wonderful people…

Eric and Junior are wonderful people help me set up new phone and tell me how to use it.

5 juin 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hi John. We're happy to hear that you had a wonderful experience setting up your new phone. We appreciate you taking the time to share your positive feedback with us!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin has been very helpful no matter…

Justin has been very helpful no matter the question I have dealt with him for some time and that's why I come back to Vodafone and thank you very much

24 mai 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Harry,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful attention from Justin who…

Very helpful attention from Justin who served me on both occasions

16 mai 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Louise,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin was fantastic and sorted out my…

Justin was fantastic and sorted out my problem. Thank you so much.

13 mai 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dorking Vodafone

Junior was very helpful and knowledgeable. We updated all our phones and bought a new one

29 avril 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback and fantastic support for Junior.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and impressive knowledge…

Very helpful and impressive knowledge of phone capabilities. Made sure transfer of information was complete

24 avril 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Colin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was most impressed by service delivery…

Was most impressed by service delivery today by Dorking store .
They could not be more helpful and I am very grateful for service n hrlp

19 avril 2025
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Florence,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus