Vodafone UK - Dorking Avis 

174
•
TrustScore 5 sur 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(174)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great help and support

Great help, thanks to Justin for getting my Sim card arranged so speedily, appreciate it

2 avril 2024
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hi Dan. Thank you for your review for Justin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amin and Justin were so helpful

Amin and Justin were so helpful, exceptional customer service and extensive technical knowledge.

29 mars 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Jayne,

It's great to hear about your recent experience and feedback for Amin and Justin. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt set up my new Samsung and was…

Matt set up my new Samsung and was excellent

11 mars 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Derrick,

Thanks for your review and your lovely words for Matt! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Matt moving me to…

Great service from Matt moving me to Vodafone - Great service!

8 mars 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Venkatraman, welcome to Vodafone!! It's great to see Matt made such a great impression when helping you move over to us.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Team at Dorking Vodafone did a great job setting up my account

Team at Dorking Vodafone did a great job setting up my account.
I wandered into the store quite late in the afternoon, and two of the staff (one who was supposed to have left) took a load of time, and very patiently set up my new account, and battled their way through some frustrating wrinkles in their systems.
Great service, very much appreciated

5 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Nick,

It's great to hear about your recent experience and feedback for our Dorking store. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eric and Junior were so very helpful…

Eric and Junior were so very helpful and solved the problem i had been experiencing for a while cannot fault the service. 5 stars to them I hope vodafone reward them.

20 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi there,

Thanks for your 5-star review for Eric and Junior. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Matt helped me out today and the…

Matt helped me out today and the service was outstanding. Thanks!

16 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey,

Thank you for the outstanding review Robert, we appreciate the support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A good memory.

We had a marvellous experience with Courteney and Amin who helped us buy my wife a new phone moving from old technology to new. An excellent and eventful memory.

15 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Bob!

Thanks for this great review. We're so glad you had such a great experience with Courteney and Amin! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Courtney and Amin have been extremely…

Courtney and Amin have been extremely efficient and helpful in transferring to my new phone. Thank you.

15 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Christine!

Thanks for taking the time to leave such a great review for Courtney and Amin. We really appreciate the 5 stars!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

14 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Darren,

Thanks for your review! We're so glad you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin and Courtney were excellent in…

Justin and Courtney were excellent in their customer service 10/10

8 février 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Shania,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service provided from the team in…

Great service provided from the team in Dorking to renew my broadband contract. I particular Amin, who ensured he covered the element of the contract I needed to understand to ensure I will continue to get the service I required.

27 janvier 2024
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hi Simon,

Thank you for reviewing and sharing this feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience thank you

I went into the store today and Junior sorted out my phone with a really good deal. He and his colleague were very knowledgable, helpful and courteous.

25 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Audrey, It's great to see Junior and the team in Dorking offered such a memorable service.
Thanks for your review, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amin and Matt are brilliant

Amin and Matt are brilliant, great customer service.
Bit chilly in store due to open doors.

19 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amin was great Help

Amin was great Help. He was quick and helpful. Ask for him!

5 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey William,

Thanks for letting us know what an amazing job Amin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin was extremely helpful

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Katie,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Junior sort me out a really good sim…

Junior sort me out a really good sim card deal. Very professional and good service.

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hi Llewellyn,

This is a lovely review for Junior. I’m glad to hear you found the best option for you in store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Vanessa made the whole experience easy…

Vanessa made the whole experience easy and delightful needed to change my phone for ages and it was done so worh a good deal and great service

3 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Peter,

Thanks for the lovely review and fantastic support for Vanessa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome

Awesome - helpful replace ancient SIM card and got me back online! Thank you Matt and amin

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Dorking

Hey Joanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Justin has been extraordinarily…

Justin has been extraordinarily helpful. Okay

13 décembre 2023
Avis spontané
Logo de Vodafone UK - Dorking

Réponse de Vodafone UK - Dorking

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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