Visited Today as lost a phone Becca was amazing at helping us switch things over and find the best deal for a new handset and contract that suit what we needed. Excellent service!
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86-88 High Street, KY12 7DP Dunfermline, GB
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Visited Today as lost a phone Becca was amazing at helping us switch things over and find the best deal for a new handset and contract that suit what we needed. Excellent service!
L'entreprise a répondu
Got my broadband sorted, was paying to much on other company Added it with my phone Great service
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Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Voir plus
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I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Voir plus
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Écrit par l'entreprise
86-88 High Street, KY12 7DP, Dunfermline, Royaume-Uni
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I signed a new contract today and the shop assistant Declan was very helpful and transferred my data to a new phone easily.

Réponse de Vodafone UK - Dunfermline
Store colleagues were very welcoming and happy to serve

Réponse de Vodafone UK - Dunfermline
Great experience! Amazing staff, helped me with all I needed. Manager was super lovely

Réponse de Vodafone UK - Dunfermline
Went into store for an upgrade and all the staff were so helpful, was spoken to straight away and provided with great advice on the products I enquired about. I have now got a new phone and a better package for less than before!

Réponse de Vodafone UK - Dunfermline
Staff in particular Lily and Rebeca were more than helpful in resolving my IT issues on my phone

Réponse de Vodafone UK - Dunfermline
Very good service staff very helpful and friendly would definitely go back.

Réponse de Vodafone UK - Dunfermline
Great experience at Dunfermline store. Staff went above and beyond the service I received. Thanks so much !!!

Réponse de Vodafone UK - Dunfermline

Réponse de Vodafone UK - Dunfermline
Great service and easy to deal with (Rebecca)

Réponse de Vodafone UK - Dunfermline
Excellent service from the team at Dunfermline branch. Went through all the options for us and made it very easy to switch providers

Réponse de Vodafone UK - Dunfermline
Went into the Dunfermline branch Vodaphone and was lucky to be looked after by Lily. She was excellent, helpful and very supportive. Very good social skills and happy and smiley.

Réponse de Vodafone UK - Dunfermline
Staff were amazing from start to finish , nothing was too much for them helped understand all the offers available. Thank you Rebecca for all your help. Your knowledge of your network and devices on offer was outstanding.

Réponse de Vodafone UK - Dunfermline
Great service and wonderful staff, would 100% recommend them.

Réponse de Vodafone UK - Dunfermline
Went in to the store after some time pondering if it’s time to trade in my trusty iPhone12, but since I was still on the fence, I was hoping for a kind person to brake it down for me and walk me through the process if necessary.
Rebeca was an absolute delight to talk to.
They either have some very appealing deals or she is just too good of a saleslady. Either way I walked out very impressed with our exchange and extremely satisfied with the results.
Thank you
Sincerely
Samuel

Réponse de Vodafone UK - Dunfermline

Réponse de Vodafone UK - Dunfermline
Very helpful instore, wont go anywhere else now for my upgrade

Réponse de Vodafone UK - Dunfermline
Matt was very helpful & knowledgeable

Réponse de Vodafone UK - Dunfermline
Lily from the Dunfermline branch helped me with my new contract. She was very polite and helpful and explained everything very clearly. Thank you!

Réponse de Vodafone UK - Dunfermline
Customer service was on point, Sarah and Lily went above and beyond to help me.

Réponse de Vodafone UK - Dunfermline
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