Vodafone UK - Dunfermline Avis 

149
•
TrustScore 5 sur 5

4,9

86-88 High Street, KY12 7DP Dunfermline, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited Today as lost a phone Becca was amazing at helping us switch things over and find the best deal for a new handset and contract that suit what we needed. Excellent service!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got my broadband sorted, was paying to much on other company Added it with my phone Great service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Dunfermline

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 86-88 High Street, KY12 7DP, Dunfermline, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(149)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I signed a new contract today and the…

I signed a new contract today and the shop assistant Declan was very helpful and transferred my data to a new phone easily.

19 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Alan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store colleagues were very welcoming…

Store colleagues were very welcoming and happy to serve

25 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience! Amazing staff, helped me with all I needed. Manager was super lovely

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Gemma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service!

Went into store for an upgrade and all the staff were so helpful, was spoken to straight away and provided with great advice on the products I enquired about. I have now got a new phone and a better package for less than before!

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Russell,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff in particular Lily and Rebeca…staff guidance superb

Staff in particular Lily and Rebeca were more than helpful in resolving my IT issues on my phone

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Dougie,

Thanks for the lovely review and fantastic support for Lily and Rebeca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service staff very helpful…

Very good service staff very helpful and friendly would definitely go back.

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at Dunfermline store

Great experience at Dunfermline store. Staff went above and beyond the service I received. Thanks so much !!!

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Gordon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Declan is nice!

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Christopher,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and informative

Very helpful and informative

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and easy to deal with…

Great service and easy to deal with (Rebecca)

22 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi Greg,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from the team at…

Excellent service from the team at Dunfermline branch. Went through all the options for us and made it very easy to switch providers

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the Dunfermline branch…

Went into the Dunfermline branch Vodaphone and was lucky to be looked after by Lily. She was excellent, helpful and very supportive. Very good social skills and happy and smiley.

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were amazing from start to finish…

Staff were amazing from start to finish , nothing was too much for them helped understand all the offers available. Thank you Rebecca for all your help. Your knowledge of your network and devices on offer was outstanding.

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi Danielle,

This is lovely feedback for Rebecca. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service and wonderful staff

Great service and wonderful staff, would 100% recommend them.

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi Stephen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Noté 5 sur 5 étoiles

Snowdrops are finally blooming btw..

Went in to the store after some time pondering if it’s time to trade in my trusty iPhone12, but since I was still on the fence, I was hoping for a kind person to brake it down for me and walk me through the process if necessary.
Rebeca was an absolute delight to talk to.
They either have some very appealing deals or she is just too good of a saleslady. Either way I walked out very impressed with our exchange and extremely satisfied with the results.
Thank you
Sincerely
Samuel

6 février 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi Samuel,

This is lovely feedback for Rebeca. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly

1 février 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful instore

Very helpful instore, wont go anywhere else now for my upgrade

16 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi. Thank you for your review the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was very helpful & knowledgeable

Matt was very helpful & knowledgeable

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Hi Ash,

This is such a great review for Matt. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Lily from the Dunfermline branch helped…

Lily from the Dunfermline branch helped me with my new contract. She was very polite and helpful and explained everything very clearly. Thank you!

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dunfermline

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service was on point

Customer service was on point, Sarah and Lily went above and beyond to help me.

20 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Dunfermline

Thanks for the five start review, James! It's really appreciated, if you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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