I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement33 Silver Street, DH1 3RD Durham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cracking service. Kind staff especially the brown haired lady, extremely helpful and supportive with my needs
L'entreprise a répondu
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Voir plus
L'entreprise a répondu
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Durham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
33 Silver Street, DH1 3RD, Durham, Royaume-Uni
4,7
Excellent
155 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Excellent customer care…
Tax was very supportive and showed great empathy with my issue today. He showed patience and great knowledge. Taz made sure I was completely satisfied with his service provided to me today. I can honestly say he has given me confidence back that I am a valued customer to Vodafone and I will continue to give Vodafone my loyalty as a valued customer.
30 novembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Tina,
Thanks for your review for Tax.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Wonderful experience
Wonderful experience, visited the store twice and both times I had the best customer experience.
3 novembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Maeve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant customer service
3 novembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful service.
1 novembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Gillian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in the store
Great experience in the store, Mark really helped me
16 octobre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Nasser,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Taz sorted the problem out that no one…
Taz sorted the problem out that no one else could!
10 octobre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Peter,
It's great to see that Taz was able to resolve your query! If you need more help, please pop our team a message:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Taz couldn't be more helpful…
Taz couldn't be more helpful ,brilliant customer service 10 out of 20 mate
5 octobre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Michelle,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, very polite and knowledgeable. Thank you Joe
19 septembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Karen,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent support
Excellent support, really appreciated, friendly & helpful
14 septembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Wendy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from Taz.
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful great advice sorted it out…
Very helpful great advice sorted it out no problem
10 août 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Russel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe was very helpful and pleasant…
Joe was very helpful and pleasant explaining everything well
4 août 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Jean,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick and helpful!
Taz was great, very helpful, kind and informative. He dealt quickly with my upgrade and was lovely to chat to too!
3 août 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Hannah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always good service in the Durham store…
Always good service in the Durham store with helpful staff, particularly on Sunday 16.07.23 when my daughter and I went in for upgrades to our phones, especially from Taz, as the phones were not behaving!! Eventually all was sorted and thanks to Taz for his patience 😀
16 juillet 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Aly. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service and was given…
Good customer service and was given loads of details
15 juillet 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Becky, thanks for your awesome feedback!
All the best, The Vodafone Social Media Team
Extremely helpful managed to fix the…
Extremely helpful managed to fix the issues I had quickly and effectively
8 juillet 2023
Avis spontané
Réponse de Vodafone UK - Durham
Thanks for your review Carrieanne, It's great to hear we were able to get your problem solved.
Thanks again, The Vodafone Social Media Team
Réponse de Vodafone UK - Durham
Hey Emily,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Donna is great.
What an amazing experience in store at Vodafone Durham. Donna was amazing. Took care of all our issues and needs after a pretty horrendous experience dealing with Vodafone on the phone.
20 juin 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Robin,
Thanks for the lovely review and fantastic support for Donna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely lad sorted everything
11 juin 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hey Darren,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I so thanks for Joe
I so thanks for Joe, he was help me and was so kindly and professional
12 juin 2023
Avis spontané
Réponse de Vodafone UK - Durham
Hi Olena,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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