I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
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130 High Street, Eltham, SE9 1BJ London, GB
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I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
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Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus
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Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
L'entreprise a répondu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus
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Écrit par l'entreprise
130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni
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Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch.
Could not recommend him enough!

Réponse de Vodafone UK - Eltham
Ten star service bought new phone Nirav helped me set up new phone. He went the extra mile. So helpful

Réponse de Vodafone UK - Eltham
Outstanding Service from Demi and Matthew
We had such a wonderful experience with Vodafone. We were actually recommende
d by our neighbour, who spoke very highly of the service, and after visiting ourselves, we completely understood why.
Demi was absolutely fabulous. She was warm, friendly, patient and incredibly helpful. She took her time to attend to us properly, chatted with us and made us feel genuinely comfortable and welcome throughout the whole experience.
Matthew, the Senior Manager from another branch, was equally fantastic. He was very professional, approachable and down to earth. He took the time to speak with us and made sure we were well looked after.
Demi and Matthew are a brilliant reflection of excellent customer service. We left extremely happy and will definitely be recommending Vodafone to our friends, family and neighbours, especially telling them to ask for Demi and Matthew.
Thank you both for making our experience such a positive one. You were absolutely awesome!

Réponse de Vodafone UK - Eltham
Demileigh was absolutely brilliant helped us set up my email with no issue and made our life a lot easier.

Réponse de Vodafone UK - Eltham
Absolutely brilliant customer service from demi, she has beyond helped me, I will always come back to eltham

Réponse de Vodafone UK - Eltham
Mike was very helpful both today and last week
Spent time looking at different options and found a plan to match my requirements
Very friendly and spent time explaining how new phone works

Réponse de Vodafone UK - Eltham
I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful.
Demi‑Leigh was exceptional in resolving every one of them, explaining clearly, fixing and improving what she could, and advising me on the rest.
You’ll be in safe hands with her; she’s dedicated, knowledgeable, and genuinely passionate about her work.

Réponse de Vodafone UK - Eltham
James was a real gem today he helped me find a great deal and even helped set up the new phone.
A great service i would see James again

Réponse de Vodafone UK - Eltham
Visited the store today to collect a phone and was greeted by Demi. She was super helpful and provided me with some extra info and a laugh! 10/10 - would recommend her service.

Réponse de Vodafone UK - Eltham
Todd was great in Eltham he set up a new device for me as the battery on mine had degraded over the years, got a great deal with trade in.

Réponse de Vodafone UK - Eltham
I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.

Réponse de Vodafone UK - Eltham
I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with everything I needed.
We actually visited the store twice, and on both occasions Demi was incredibly helpful, friendly and professional. Her customer service was outstanding, and she made us feel genuinely valued.
A huge thank you to Demi for all her help — she is a real credit to the store!

Réponse de Vodafone UK - Eltham
James had Fantastic service, well explained and nothing was complicated.
10/10 person!
Thank you

Réponse de Vodafone UK - Eltham
Mike store manager was amazing in helping resolve my phone issues and he also helped when I lost my phone! If need to any help, Mike’s your guy 😊

Réponse de Vodafone UK - Eltham
Went to the Eltham branch today to upgrade my phone and received the best service ever From Michael who helped me get my new phone and new sim plan. Thank you Mike

Réponse de Vodafone UK - Eltham
Demi was so helpfully and kind and great at explaining the contract. Overall very kind staff
Thank you so much

Réponse de Vodafone UK - Eltham
Excellent service from James at the Eltham store.
Very friendly and very helpful.
Highly recommended.
Many thanks

Réponse de Vodafone UK - Eltham
Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future

Réponse de Vodafone UK - Eltham
I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure James is recognised - he’s a great employee!

Réponse de Vodafone UK - Eltham
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