Vodafone UK - Eltham Avis 

241
•
TrustScore 5 sur 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(241)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

As always friendly fast effective service. Demi was very helpful

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Lynda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served 2/4/26 by Demi-Leigh & she…

I was served 2/4/26 by Demi-Leigh & she made my experience an easy task. I’m not tech savvy but she had patience & explained everything simply & also set up devices all ready for me to use immediately. Very knowledgeable & friendly & great customer service

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Astel-Marie,

Thanks for the lovely review and fantastic support for Demi-Leigh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James at the Eltham was very patient…

James at the Eltham was very patient and helpful. My old phone was broken and he kindly plugged it in and set my new phone up while I was on my lunch break. He is a credit to your company.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey there,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very nice well mannered great service I…

Very nice well mannered great service I well appreciate the service I got from James today

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Karl ,

Thank you so much for your wonderful review and the amazing support you’ve shown for James —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff and customer service

James has been great and helped me out with getting a new phone! Thanks a lot!

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Juliana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

JAMES WAS AN AMAZING SALES MAN

JAMES WAS AN AMAZING SALES MAN. HE WAS CALM, ANSWERED ALL MY QUESTIONS AND PUT ME THROUGH EVERYTHING WITH CLARITY. HE IS AN EXECEPTIONAL SALES MAN.

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Hope,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James helped me recover missing items…

James helped me recover missing items from my old iPhone to my new one very professional

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike helped me recover my email and new…

Mike helped me recover my email and new phone in Eltham today I just want to say it was a very complicated situation and he managed to help me get back on track. Thank you Mike.

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Gary,

Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Demi was wonderfully supportive when I came in for an upgrade. She is really knowledgeable and assisted with making things as easy and seamless as possible!

Demi was so easy to talk to and explained everything with ease.

A wonderful example of excellent customer service!

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Lucy,

Thanks for the lovely review and fantastic support for Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi-Superb service

Demi-Superb service
Demi was professional, charming and efficient. Cannot recommend highly enough.

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Jeannie,

Thanks for the lovely review and fantastic support for Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi service has been fantastic saved…

Demi service has been fantastic saved me lots of money and very happy with my visit

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service and care…

Excellent customer service and care from Demi at Eltham branch again.
Honest advice on options available and set up, nothing is too much trouble for her, so patient with explaining everything and looking at the various options. Thank you 😊

26 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Dominique,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellence full on service and support…

Excellence full on service and support by both James and Demi in sourcing a new phone the iPhone 16 e. Overall a very pleasant and positive experience! Stellar service highly recommend to friends and family!

22 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Kenneth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at Eltham Vodafone

Great experience at Eltham Vodafone. Demi was super helpful, friendly and very knowledgeable.

16 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Service

Micheal and James make a brilliant team at the Eltham store. Michael was amazing at getting the best contracts and deals for our family. He was very knowledgeable around the mobile phone products and contracts. He explained everything in detail with no jargon! Fantastic service, as well by James who also assisted my husband and I because time was against us but they both worked with speed and precision.
Well done to Micheal and James who are both fantastic ambassadors for Vodafone. Thank you to you both.

15 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Vanessa,

Thanks for the lovely review and fantastic support for Micheal and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi Has been brilliant

Demi Has been brilliant, great service

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Alan,
 
Thanks for the lovely review and fantastic support for Demi.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was really helpful in saving me…

Demi was really helpful in saving me money by helping switch my broadband account and also updating my device to increase the speed of it. Thanks so much.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Nicky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful today and I…

James was very helpful today and I would come back for anymore issues from now on

31 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Maxine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi from the Eltham store

Demi from the Eltham store was absolutely fantastic and catered for our every need. Was super helpful and explained all options available to me, very satisfied with my visit. She is a credit to Vodafone and my partner is switching to Vodafone following this visit.

27 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James @Eltham store was extremely…

James @Eltham store was extremely helpful and knowledgeable very patient and clear with advice and explanation

23 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Steph,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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