Vodafone UK - Ely Avis 

132
•
TrustScore 5 sur 5

4,8

19a High Street, CB7 4LQ Ely, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Holly was very helpful although I originally went in to Ely to buy earbuds which weren't available in store, she advised good places to buy. She also found me a great deal as my contract was coming to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pleasant lad, I gave him 1 number wrong my account number but he told me don't worry as he asked me a couple of questions then he found my account. Told him next month 24 contract is Ending. He was ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Special Thanks to Thea in the Ely Vodaphone branch today who provided great support and guidance to arrange the best plan for an additional SIM for my daughter’s first phone. You were so friendly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience being served by Holly at the Ely stop. She was friendly, professional, and incredibly helpful throughout. Holly took the time to understand what I needed, explained everyt... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 19a High Street, CB7 4LQ, Ely, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(132)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Harry was very friendly

Harry was very friendly, polite and professional. Hassle free and quick experience, swapping to a new contract.

2 mars 2024
Avis spontané
Logo de Vodafone UK - Ely

Réponse de Vodafone UK - Ely

Hi Heather. Thank you for your review for Harry. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was helped by Ana in Vodafone Ely

I was helped by Ana in Vodafone Ely. She sorted out a great plan for me. Very friendly and helpful staff as always.

22 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Ely

Hi Daniel,

Thanks for your feedback regarding Ana! It's great to hear you had such a good experience and managed to find the perfect deal.


If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was very helpful and sorted out…

Ana was very helpful and sorted out some great deals for me

22 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Ely

Hi there Maria,

Thanks for taking the time to share your feedback. We're really glad you had a 5 star experience with Ana!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful

Thea was really helpful and made an effort to get us the best deal. She also explained everything so carefully to us non-tech people.

6 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Ely

Hi Inge. Thank you for your review for Thea. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was extremely helpful and got a…

Ana was extremely helpful and got a great deal for us. She was very friendly and pleasant

5 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Rachel,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana was lovely and very helpful.

2 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Joanan,

Thank you for your review and feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing as always

Thea was amazing once again with sorting out my new Watch order, gonna go pick it up soon once it’s delivered. Thank you to Thea for her amazing talking and help!

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Harry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 service

I dealt with Jafar at Ely High Street. He was very professional and friendly. Very helpful. Nothing was too much trouble. His knowledge was exceptional and very easy to deal with. He went above and beyond to sort my phone out.

14 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Lorraine,

Thanks for letting us know what an amazing job Jafar did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Very helpful and friendly assistant Thea who explained clearly what needed to be done to upgrade my phone contract along with my wife’s sim. She came up with a product and price package which satisfied my requirements. Would recommend the Ely branch to anyone.

14 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hi Stephen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry found me a great price for the…

Harry found me a great price for the iPhone 15 pro max. Good customer service and explained everything in great detail

13 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Thea,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service as usual

Fantastic service as usual. Well done Ely.
And well done Anna. Saved me a small fortune.

1 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Working really well..

Working really well... thanks for help with data transfer

28 novembre 2023
Avis spontané
Logo de Vodafone UK - Ely

Réponse de Vodafone UK - Ely

Hi Paul,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Anna was brilliant very helpful and…

Anna was brilliant very helpful and very nice to deal with

23 novembre 2023
Avis spontané
Logo de Vodafone UK - Ely

Réponse de Vodafone UK - Ely

Hi Stephen. Thank you for your review for Anna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone

Been to ely Vodafone for a upgrade and was served by Ana who was very helpful.

27 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hi Scott,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Over the past 12 months and I have been…

Over the past 12 months and I have been with Vodafone for many years. Every time I come to visit Vodafone Thea is very helpful and friendly. She is a great member of your team

24 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Melanie,

We're pleased to hear about your recent experience. Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana Ely Vodafone

Ana, sales assistant from Ely is a very good worker. She explains very well about the details of WiFi, broadband or phones in general. She's great, I recommend her.

24 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hey Alexandra,

Thanks for taking the time to review and share this feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Ely

Ana is one of the best sale assistant that I have to work, honest, reliable, helpful and very professional.

24 novembre 2023
Avis spontané
Logo de Vodafone UK - Ely

Réponse de Vodafone UK - Ely

Hi Adrian,

Thank you for your review and feedback for Ana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic staff at the Ely store

Just been to the Ely store to replace my phone and I cannot recommend it enough! Harry and Ana advised which would be the best deal for me on my first visit to order the phone and Thea and Ana helped me when I went to collect it today. All three of them were so helpful, polite and knowledgeable and made the experience so much easier. They really couldn’t do enough for me which I really appreciated as mobile phones are not my thing! - Thank you so much guys, keep up the good work!

28 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience!

Thea was great and took the time to go through all our options, plans and phones!

14 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Ely

Hi Suneet,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ana -good service

25 septembre 2023
Avis spontané
Logo de Vodafone UK - Ely

Réponse de Vodafone UK - Ely

Hi Zina,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus