Vodafone UK - Falkirk Avis 

178
•
TrustScore 5 sur 5

4,8

84 High Street, FK1 1DD Falkirk, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service by Becca in-store. Very helpful when I needed my contract sorted out. Got me up and running very fast. Thank you lovely people!

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the girls I seen today were so friendly and helped me understand my issue, they helped me to much and I’m happy my issue was resolved because of the girls help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 84 High Street, FK1 1DD, Falkirk, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(178)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service by Becca in-store

Fantastic service by Becca in-store. Very helpful when I needed my contract sorted out. Got me up and running very fast. Thank you lovely people!

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Ralph,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

All the girls I seen today were so helpful

All the girls I seen today were so friendly and helped me understand my issue, they helped me to much and I’m happy my issue was resolved because of the girls help.

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Paula,

Thanks for the lovely review and the fantastic support you’ve shown for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff. Knowledgeable, efficient, very helpful indeed. Michele was super and gave great advice.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Bernadette,

Thanks for the lovely review and fantastic support for Michele.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store from the girls…

Great service in store from the girls answered all my questions for going away on holiday thank you

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Jordan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The help you receive in the Falkirk…

The help you receive in the Falkirk store is second to none, the girls are a credit to Vodafone!

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Maya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in store with roaming questions

Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Rhianna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store from Courtney…

Great service in store from Courtney answered all my questions, thank you!

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Ahmed,

Thanks for the lovely review and fantastic support for Courtney. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Falkirk shop. Incompetent service

Bought a top up voucher for £10 big value bundle whilst on holiday from Australia on 04/07/2026, my wife did the same for her SIM card a couple of days later. Hers renewed ok without any issues. Mine did not. On 13/07/2026 I went back to the Falkirk shop (where I bought the top up) to explain and get the issue resolved. The staff were utterly incompetent and unprofessional, and told me that I needed to pay again to achieve the top up. When I explained that I had already paid (showing them the original receipt) they refused to do anything to help. Will not be back.

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey David,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to renew my home broadband and…

Came in to renew my home broadband and the person who served me was really helpful and so polite would definitely recommend shop to family and friends

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Drew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited vodafone falkirk today to…

Visited vodafone falkirk today to resolve an issue with my account. The girls in store could not have been more helpful, would definetely reccomend the falkirk store! Thank you

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Catherine, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Roaming Issues Solved

Went into store as I had a few roaming questions and the girls were very helpful thank you!

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and informative

Helpful and informative, good job

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Bonnie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to discuss options on WiFi for…

Came in to discuss options on WiFi for when I’m at my caravan, got a brilliant deal thank you

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful in store thank you so…

Really helpful in store thank you so much

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Barbs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michelle upgraded fone amazing service …

Michelle upgraded fone amazing service great staff so helpful x

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Tina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What fine lass shes even goin to lunch…

What fine lass shes even goin to lunch with me x

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always very friendly and helpful!!

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly staff and all time the…

Very friendly staff and all time the manager help me to have a good deal all time. Highly recommended vodafone shop in Falkirk

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited today to upgrade and resolve…

I visited today to upgrade and resolve issues on my account. Courtney could not have been more patient and helpful. I have had so many unhelpful calls with Vodafone taking hours of time so decided to visit the Falkirk store. I am so happy I did and a huge thank you to Courtney.

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Corinne,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Fraser

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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