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Vodafone UK - Falkirk Avis 

178
•
TrustScore 5 sur 5

4,8

Opérateur de réseau mobile
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Établissement

Changer d'établissement

84 High Street, FK1 1DD Falkirk, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service by Becca in-store. Very helpful when I needed my contract sorted out. Got me up and running very fast. Thank you lovely people!

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the girls I seen today were so friendly and helped me understand my issue, they helped me to much and I’m happy my issue was resolved because of the girls help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Falkirk

Écrit par l'entreprise

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Coordonnées de contact

  • 84 High Street, FK1 1DD, Falkirk, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(178)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 5 sur 5 étoiles

Great service and staff and service was…

Great service and staff and service was outstanding I was served by a lady called Michelle in the Falkirk store

27 février 2024
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Anthony,

Thanks for the lovely review and fantastic support for Michelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Faultless

Faultless. Great service from Courtney who went the extra mile for us. Cheers

5 février 2024
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Brian,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We needed to get our 'pay as you go'…

We needed to get our 'pay as you go' ancient Nokia phone to work in Spain. The guy that served us couldn't have been more helpful and set it all up for us. Great and friendly service.

30 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Paul,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and good options

Listened to my request gave me options without any coercion. Pleasant and very helpful experience.

13 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Shona,

Thanks for your great review, we're so glad you got your issue sorted.

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service in the Falkirk store. Answered all questions and laid all the info out really clearly. Went away with a new phone on the day and fixed my problems on my old handset.

11 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey,

Thanks for the review and support for Falkirk store Alastair.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service was outstanding

Customer service was outstanding, Cleo spoke through all my options and gave details about everything, very happy will be recommending to others.

28 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Jay,

Thanks for your review, and feedback for Cleo. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wish to thank Dan for his patience and…

Wish to thank Dan for his patience and great service today

12 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Janis,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Zachary was very friendly & knowledgeable.
He assisted my son with his new contract & phone.
I was impressed with his customer service.

11 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Liz,

Thanks for your review and your lovely words for Zachary! It's what we love to see :) If you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zach top man very helpful 👍👍

11 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Collected upgrade

Went in to collect my upgrade and Dan set it up no issues and thank you Zach for this awesome deal.

10 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Craig,

Thank you for reviewing and sharing this feedback for Dan and Zach.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top shop

Becca class as always and bubbly character, whoever trained her did an amazing job.

24 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Dan,

This is such an amazing review for Becca. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fully explained each stage which I actually understood

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available at our home for Broadband and discussed the layout and build of our house to help us decide what package was best for us. We have now changed from BT to Vodaphone who we have our mobile phones with and sue to the savings we were able to add on Apple TV.
I am normally bamboozled with info when it comes to tech but he spoke clearly and progressively through each stage of the process. Delighted with the service we received

21 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Elsa,

Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, Becca is a credit to the store

2 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Naomi,

Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service 5*****

Becca was very attentive and knowledgeable and made the process so easy, 5*

30 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Lesley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sad to see the best staff go

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leaving Falkirk store, hope everyone in there can work up to her standards!

19 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Daniel.

Thank you for taking the time to review, and sharing your kind words for Becca. We're pleased to hear the positive impact she's left.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly

Friendly, informative. Felt very comfortable

4 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rebecca has been more than helpful

Rebecca has been more than helpful. Answered all my questions. Very nice.

4 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hey Wallace,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Rebecca has been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

10 out of 10 for the help Alyesha gave…

10 out of 10 for the help Alyesha gave me

7 août 2023
Avis spontané
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Réponse de Vodafone UK - Falkirk

Hi Charles,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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