Vodafone UK - Falmouth Avis 

253
•
TrustScore 5 sur 5

4,9

16 Market Street, TR11 3AF Falmouth, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The knowledge and helpfulness of the staff members made the experience both slick and efficient. Wouldn’t hesitate to recommend these guys and this company. Not only were we able to offer me a new ph... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Megan, did wonderful job at settting up my phone and that of my sons. She was very knowledgeable and helpful. And made the process as fast as possible

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 16 Market Street, TR11 3AF, Falmouth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(253)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super good service with Gryffyn

Super good service with Gryffyn!
Super patient and listened to all our needs. All sorted!

23 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Ruth,

Thanks for letting us know what an amazing job the Gryffyn did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Griffin served me and he gave us…

Griffin served me and he gave us excellent advice and is a brilliant customer service assistant. Thank you Griff.

20 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Griffin was knowledgeable and great…

Griffin was knowledgeable and great with dealing with mobile broadband and new phone. He explained everything to me and was very helpful

20 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Katie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend

20 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Lewis,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Very helpful explained everything simply. We took two phones and broadband. Friendly efficient and covered all the bases. Would recommend to anyone

19 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff has been extremely helpful and…

Gryff has been extremely helpful and explained everything really well

14 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth


Hey Ruth,

Thanks for the lovely review and fantastic support for Gryff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Called into Vodafone Falmouth gryff and…

Called into Vodafone Falmouth gryff and Pete were wonderful in helping sort a sim an broadband deal

11 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Gwen,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service and really…

Great customer service and really helpful

11 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Fraser,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, informative, friendly

11 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Imy and Matt were extremely efficient in renewing a contract, advising on fibre broadband, and sorting out an account problem. Excellent service.

19 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey there,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Served by Gryff

Served by Gryff. Excellent customer service and very friendly, will be returning for broadband in January.
Thanks Gryff! :)

18 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Rhi,

Thanks for the great feedback for Gryff; it's lovely to you're now looking to join us for your broadband too!

If you need help with anything, don't hesitate to pop our team a message on:

X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff was very helpful and Gryff is great is an asset…

Gryff was very helpful and is an asset to Vodafone. Thanks Gryff

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Steve. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was very helpful at Vodafone …

Matt was very helpful at Vodafone falmouth. Would recommend

4 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Maureen. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was really lovely and helpful

3 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Grace,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guys Matt and Matt were extremely…

The guys Matt and Matt were extremely helpful with my daughter’s request to get internet temporarily. They answered questions, helped us no end and were the most courteous

3 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hi Anne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy customer

Fantastic customer service in store from gryff.
Made transfer simple and clear.
Very happy to be s new customer

1 septembre 2023
Avis spontané
Logo de Vodafone UK - Falmouth

Réponse de Vodafone UK - Falmouth

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guys at Falmouth Vodafone were…

The guys at Falmouth Vodafone were fantastic. Couldn’t have helped me more when zi was in a state of panic They have sorted the problem and given me an upgrade and cheaper contract. All round best result. Thankyou to Gryff and Matt. You’re both lifesavers🙏

27 août 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Jane,

Thanks for the lovely review and fantastic support for both Gryff and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic staff

27 août 2023
Avis spontané
Logo de Vodafone UK - Falmouth

Réponse de Vodafone UK - Falmouth

Hi Phil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gryff been real helpful came in…

Gryff been real helpful came in enquiring about prices no pressure really friendly service

25 août 2023
Avis spontané
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Réponse de Vodafone UK - Falmouth

Hey Rashid,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service could not have been…

Excellent service could not have been better

26 août 2023
Avis spontané
Logo de Vodafone UK - Falmouth

Réponse de Vodafone UK - Falmouth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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