Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement16 Market Street, TR11 3AF Falmouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Megan, did wonderful job at settting up my phone and that of my sons. She was very knowledgeable and helpful. And made the process as fast as possible
L'entreprise a répondu
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus
L'entreprise a répondu
Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Falmouth
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
16 Market Street, TR11 3AF, Falmouth, Royaume-Uni
4,9
Excellent
253 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
On a wet Falmouth day
On a wet Falmouth day, Sophie and Gryff took time to solve our problem of changing the location of my phone from NZ to UK as we have moved back permanently. You are so helpful guys! Thank you.
8 avril 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Gill. Thank you for your review for both Sophie and Gryff. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Falmouth
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
🌟 for helpful staff in Falmouth shop
Really helpful staff in the Falmouth shop, quick and efficient, with all the information I needed. Especial thanks to Gryff who is a star. I’d definitely detour to here if I had questions.
15 mars 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Nicole,
Thank you for your amazing feedback regarding your recent trip to our Falmouth store. We're really glad Gryff went above and beyond to provide a great level of service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gryff & Sophie in the falmouth store…
Gryff & Sophie in the falmouth store absolutely fantastic really helpful & lovely
Will always go back to them
12 février 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Cheryl,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I came to revnew my pay as you go sim…
I came to revnew my pay as you go sim and I told the girl from there that I want to renew it in that moment because I m out of data she ask me how much do I want to top up I said that the bundle is 15 pounds fast forward I top up and again I told her that I want to renew it in that moment and she said that is going to renew automatically. I left and use my network on the money . Never use this again.
4 février 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi there,
Sorry to hear you've not been able to reach a satisfactory resolution. If you have any unresolved questions, or concerns please pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helped my join vodaphone
Needed to get a sim and plan set up, staff were super friendly and tremendously helpful
19 janvier 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Joe,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Griff was as always a real pleasure
Griff was as always a real pleasure, and got every thing that I needed..
Would always go in store as like the one to one personal touch.
21 janvier 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Tony,
Thanks for letting us know what an amazing job Griffin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was fantastic
Gryff was fantastic, he explains everything in black and white. Always go to Falmouth branch as we are always welcomed by friendly staff and have never had issues sorting out any problems.
21 janvier 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Tony,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was Amazing so helpful fixed issue
Gruff was Amazing so helpful fixed issue
10 janvier 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Zoe,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Griff was great due to technical …
Griff was great due to technical issues it took some time. He remained happy and helpful all the time. we became good friends
7 janvier 2024
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi. Thank you for your review for Griff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful with transfer
30 décembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Isabel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was very helpful friendly and…
Gryff was very helpful friendly and professional sorted me 2 phones and my broadband
13 décembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was very knowledgeable and…
Gryff was very knowledgeable and helpful with me getting a new phone for my daughter
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Beverley,
This is a great review for Gryff. I’m glad to hear you found the best option for your daughter in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Griff was amazing sorted me right out
Griff was amazing sorted me right out. 😁
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi there,
This is a great review for Giff. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gryff was Very friendly and helpful
Gryff was Very friendly and helpful - managed to find me savings and rationalise my devices and broadband
27 novembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Corinna. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic
Saved quite a lot of money and Gryff was brilliant
25 novembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Adam,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was an absolute diamond when I…
Gryff was an absolute diamond when I visited the store, helped me out with any concerns I had big or small. Friendly atmosphere in store and excellent service. Thanks again to Gryff and all staff at Vodafone Falmouth
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Fletcher,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pete was extremely efficient and…
Pete was extremely efficient and helpful and charming with it.
10 novembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hi Adrian,
Thanks for reviewing and sharing this great feedback for Pete.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gryff had helped me in getting a new…
Gryff had helped me in getting a new data plan. Was straight forward and basic with no setbacks. Decent prices would recommend.
1 novembre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Raafey,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super good service with Gryffyn
Super good service with Gryffyn!
Super patient and listened to all our needs. All sorted!
23 octobre 2023
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Ruth,
Thanks for letting us know what an amazing job the Gryffyn did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.