Vodafone UK - Farnham Avis 

181
•
TrustScore 5 sur 5

4,9

32 The Borough, GU9 7NJ Farnham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 32 The Borough, GU9 7NJ, Farnham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(181)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

New phone and set upI went into the farnham store and…

I went into the farnham store and ordered my new iphone with Nicola which was out of stock at the time, I was kept up to date by text and the phone was ready to collect. I went into the store today and Nicola served me, she set my iphone up and explained everything to me. She was very knowledgeable and was extremely helpful a very pleasant member of your team

8 avril 2025
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey Gill,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a really good offer for a new…

Got a really good offer for a new iphone 16. Nicola was very nice and helpful.

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hey Mrs. Chereji,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Visited on Wednesday 2nd of April having just taken delivery of a new iPhone 15 and requiring help in transferring data and contacts from an Android phone to an Apple system.
I was served by Darren and thank goodness l went to see an expert as l could not have managed to do it myself. Suffice to say he was extremely patient ,
informative and a total professional in all that he did. Without his help l would have been totally lost and yes there was a £25 charge to pay as required by Vodafone but it was well worth every penny
So many thanks to Darren for his excellent service as he is an excellent asset to Vodafone.

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service today in Farnham store

18 mars 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Thanks for the great feedback Gorgenia, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Above and beyond service.

Nicola went above and beyond for us. I had been in earlier in the week with a dilemma which she said she’d look into and emailed me straight back. Can’t thank her enough. Great service!

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi there,

This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent service

Excellent service

1 mars 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Thank you!

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hey Cristy,

Thanks for letting us know what an amazing job our Staff Team did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikki and Paul were great advisors in…

Nikki and Paul were great advisors in store.
Great service moving my broadband across from 02.

3 février 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Hanna,

Thanks for your great review of Nikki and Paul! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikki and paul were amazing to deal…

Nikki and paul were amazing to deal with, I look forward to moving 2x contracts across from EE.

3 février 2025
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi there,

We appreciate your positive feedback for Nikki and Paul. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

We can't wait to have you on board! Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service in Farnham from…

Fantastic service in Farnham from Nikki!!

17 janvier 2025
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful!

They are very friendly and helpful in the shop. We asked lots of questions and they answered them in an uncomplicated way.
I’d definitely go back again if I needed help with my phone.

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Steve. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great knowledge

Great knowledge, helped me a lot in choosing the correct phone and plan for my needs, especially Paul.

30 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Dan. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff are highly knowledgeable about…

Staff are highly knowledgeable about the products on offer and were very helpful helping me understand my problem. Paul made sure I was happy, I'll definitely be returning.

29 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi John. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff are always really helpful when…

Staff are always really helpful when I've had a problem with my phone. Great knowledge especially paul.
Great service

30 décembre 2024
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi Natalie. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was absolutely amazing

Dan was absolutely amazing. I thought my case would be complicated, but he made it nice, easy, and smooth ! As it was my third visit here at the store, I can say that all the staff are very helpful!

12 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Monika,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

From the moment I walked in the store…

From the moment I walked in the store door the team were welcoming and engaging. I was worried about the swap over from one phone to another but nothing was too much trouble. Paul took control and transferred everything from my old phone to the new one. Also making sure I went away with the correct chargers. I would not hesitate in coming back or recommending the Farnham Team.

Thank you

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hey John, Thanks for your aweome feedback. It sounds like Paul did a fantastic job making your upgrade as smooth as possible. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was excellent

30 novembre 2024
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodaphone store -Farnham

Excellent service, most friendly and helpful from Adam!

Adam's friendly advice and assistance in Vodafone's store at Farnham really helped with my mobile .I am not comfortable with IT and technical stuff so really appreciated Adam's very patient and practical help

21 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Anthony,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Luca in Farnham

16 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Farnham

Hi Graham,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a amazing experience with us in Farnham.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the farnham store!

Great service from the farnham store!

26 octobre 2024
Avis spontané
Logo de Vodafone UK - Farnham

Réponse de Vodafone UK - Farnham

Thank you for your review Ellie. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

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