Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement32 The Borough, GU9 7NJ Farnham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... Voir plus
L'entreprise a répondu
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... Voir plus
L'entreprise a répondu
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Farnham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
32 The Borough, GU9 7NJ, Farnham, Royaume-Uni
4,9
Excellent
181 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Farnham
Hi Alex,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
Thanks,
The Vodafone Social Media Team
Extremely helpful amd worth coming in store!
The lady who helped us, Nicola, was very experienced and friendly. Helped us find a solution really quickly and managed to save me £6 a month off my current deal with Vodafone. Excellent service and well worth visiting instore.
2 octobre 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi John,
This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
amazing
Nikki was really kind and patient she explained everything with a friendly smile
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hey Dimitra,
Thanks for the feedback and support for Nikki, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hello, Alan,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped my problem.
22 août 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from both Nicki & team
Fantastic service from both Nicki and Adam to find the right deals (for 3 phones) for us.
This was a return visit having received a great service 2 years ago from Nicki when we first took out our contracts.
Many thanks
Andrew
16 août 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nikki and Adam excellent
Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.
16 août 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Following a WhatsApp chat with a number…
Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.
1 août 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hey Alan,
I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.
Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.
You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.
Thanks,
Vodafone Social Media Team
Paul was excellent
Paul was excellent.
Looked at options and helped find the best choice for the 4 accounts and helped make good savings on charges.
1 août 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi PH,
Thanks for your review and feedback for Paul.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Farnham
Hey Michael.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Nikki was fantastic
Nikki was fantastic, really patient and gave me the best deal on my new home broadband
27 juillet 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Adam sorts out our family phone needs…
Adam sorts out our family phone needs with a smile and courtesy, and sorted out my phone data today in under two minutes. Thank you Vodaphone on High Street Farnham.
24 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi Kathleen,
Thank you for taking the time to review and sharing this great feedback for Adam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service 💯 happy to meet you 😁
15 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi Shalini,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service from Store Manager…
Brilliant service from Store Manager Nikki. Extremely knowledgeable and helpful. We had 3 phones to upgrade and it was so much easier to do in the Farnham store.
Highly recommended
14 juin 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
FARNHAM Vodafone use to go to Vodafone shop in…
I use to go to Vodafone shop in Guildford but since I had an excellent service from Vodafone in Farnham, especially from Nikki, the Store Manager, I wouldn't go anywhere else. I highly recommend this store.
24 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Farnham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Raja is the best advisor
Raja is the best advisor. Always goes above and beyond very good customer service. Always smiling. Very good
16 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adam was very helpful and very friendly…
Adam was very helpful and very friendly and dealt with any questions I had clearly and adequately. Brilliant customer service all round.
1 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi Danny,
We love to hear it! Thanks for taking the time to share this amazing feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service from Adam
Well, what can I say. When I first walked in, I wasn’t too sure what I was looking for, then a young handsome man named Adam kindly approached me, asking me if I was looking for anything specific. I said I wasn’t, in which he then directed me to handsets I could look at possibly purchasing. I walked in without any idea of what phone I might get, but Adam worked his magic and demonstrated true customer service to me, and I walked out feeling happy as ever with new advice and ideas, and new products. I never thought I could walk into a Vodafone and expect such an exceptional service, until adam gave this for me. I wish him the best in his Vodafone career in the future, he deserves all the success he can get within the company as he represents them very highly, as he showed me.
2 mai 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi there,
We appreciate you taking the time to provide this positive feedback! Thank you for your 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fabulous service from Nikki and her…
Fabulous service from Nikki and her team in Farnham store
26 avril 2024
Avis spontané
Réponse de Vodafone UK - Farnham
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.