Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... Voir plus
L'entreprise a répondu
Sailen the store manager was spectacular. He had great patience so bubbly and lovely. The store is also emptier than Kensington and not too far so would definitely recommend! Amazing customer service.... Voir plus
L'entreprise a répondu
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Fulham Broadway
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Royaume-Uni
4,9
Excellent
215 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Thank you for your help Sailen
11 août 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hey Fenella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was excellent help!
5 août 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Freddie, thank you so much for your wonderful review and the amazing support you’ve shown for Sailen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from Sailen
Great service from Sailen, having an holistic approach to maximise our plans for the whole family !
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
"Hey Virginie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very helpful and easy process to buy a…
Very helpful and easy process to buy a new phone and get reductions!
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spectacular service
Sailen the store manager was spectacular. He had great patience so bubbly and lovely. The store is also emptier than Kensington and not too far so would definitely recommend! Amazing customer service.
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Ljil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo recommend
27 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Save some money
Sailen is amazing! Finds you the best deals ☺️
Saved me a lot of money
22 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey M.M,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was trying to transfer my phone…
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I honestly could not have done it myself, the process isn’t perfect and Arif navigated it so well.
Cannot thank him enough so wanted him to get his recognition noted.
8 juillet 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Augusto,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hey Jamila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service. Sailen was helpful as always. Great customer service all round
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Yarjohn,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from sailen who has…
Great service from sailen who has helped sort out my account for me.
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Amelia,
Thanks for the lovely review and fantastic support for Sailen .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Hammersmith branch they messed…
Went to Hammersmith branch they messed up everything. Arif spent sometime and helped to resolve ALL issues. Very good smart and professional.
9 mai 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Noufal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sailen
Sailen, was very helpful, patient and kind getting everything ready for my new phone and transferred my phone number for me! What a guy!
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Will,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Sailen to help me…
Great service from Sailen to help me and my husband
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Forouzan,
Thanks for the lovely review and the fantastic support you’ve shown for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from sailen and helped me…
Great service from sailen and helped me get my uk number
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Haas,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was so impressed with the service at…
I was so impressed with the service at Vodafone- Fulham Broadway. The salesman Artif was helpful, knowledgeable and extremely polite.
Thank you for setting up my account and helping with the set up of my new iPhone.
A being thank you.
12 avril 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Don,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Got helpful service from sailen as…
Got helpful service from sailen as looking to change my provider and he helped me with the whole transition from start to finish. I am a novice and was nervous but he reassured more and explained the whole transition
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Dennis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hey Ali,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was exceptional
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to upgrade my elderly mother’s plan who is tagged to my Vodafone account. He was very speedy, kind & thorough.
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.