I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement67/69 Channel Street, TD1 1BN Galashiels, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kaitlyn was really helpful, found a great deal for me, better than I could find online ☺️ Super friendly and explained everything clearly. You're lucky to have her ☺️
L'entreprise a répondu
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
L'entreprise a répondu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Galashiels
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
67/69 Channel Street, TD1 1BN, Galashiels, Royaume-Uni
4,9
Excellent
145 avis
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Les gens ont aussi consulté
Great experience today with Joy
Great experience today with Joy. she helped me upgrade my contract and explained everything in such a great way! will definitely be back in next time. Thank you!
19 octobre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience with Vodaphone was…
My experience with Vodaphone was excellent, Joy took me through everything in a way that was very easy to understand and I am delighted with the service provided. Thank you again!
15 octobre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Kieran,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service
Joy was extremely helpful with assisting with what I was looking for and made sure that everything I was looking was met. I couldn’t have been happier with my experience!
15 octobre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Ron,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hamish and Sol made our experience very…
Hamish and Sol made our experience very pleasant and let us understand all we needed to know as new customers to vodaphone. Made our experience in the shop simple. 10 out of 10 service from them both. Would recommend the Galashiels shop.
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hello, Sarah,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Hamish and Sol, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Highly Recommend
Hamish was very informative and professional when sorting me out with my new phone and contract. I have moved to Vodafone from another provider and he was very appreciative of my business. I would definitely recommend anyone who is looking to change or upgrade their phone or contract to stop in to see Hamish.
26 septembre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Sean, it's great to see Hamish was so helpful today and found you and awesome deal. I hope you're loving your new phone 😊
Thanks, The Vodafone Social Media team
Georgia was really helpful in dealing…
Georgia was really helpful in dealing with our broadband and new mobile transactions. Nothing was too much trouble. Thanks Vodafone.
4 septembre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi KIWI,
This is lovely feedback for Georgia. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Joy in the Galashiels Store Scotland…
Joy in the Galashiels Store Scotland was Extremely Helpful and Very Professional. She made time to listen and understand. She provided Solutions for the Future
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Eileen,
This is lovely feedback for Joy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had an excellent experience with Joy…
Had an excellent experience with Joy today. At my age you need someone to reassure and she did exactly that. Thank you 😊
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Ruth. Thank you for your review for Joy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got new Google phone
Got new Google phone, very happy with service staff fantastic. Sol and Kaitlyn are amazing best service, smooth transaction
27 août 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Paul,
It's great to see your kind words for Sol and Kaitlyn, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hey Brian, It's great to see we've been able to help with the problems you've been experiencing.
Thanks, The Vodafone Social Media team
Excellent service from Joy
Excellent service from Joy. Helped someone not up to date with modern technology.
13 août 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and friendly a…
Georgia was very helpful and friendly a lot of experience in the staff in Vodafone and gave lots of information.
25 juillet 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and patience
Georgia was very helpful and patience. She helped me through every part of the procedure
8 juillet 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Elizabeth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Everything explained fully and at my…
Everything explained fully and at my pace. Delighted with care and attention given to me by Georgia at galashiels store.
1 juillet 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Barbara. Thank you for your review for Georgia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with service.Very helpful and…
Happy with service.Very helpful and informative.
1 juillet 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Douglas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service and the…
Really good customer service and the company is great
25 juin 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Matthew,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service in store for upgrading my…
Great service in store for upgrading my phone and plan. Thank you team Galashiels
3 juin 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Mary,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service with Georgia
Georgia was patient and helpful, had knowledge about all products, talked us through various options, we were impressed with her ability and customer service.
Vodafone system let us down as it took so long to process our orders!
1 juin 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Janette,
Thanks for the amazing feedback regarding your experience with Georgia.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service by Georga
27 mai 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Jim,
Thank you for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sol was really great and very helpful
Sol was really great and very helpful. Managed to save money and get a great deal on new sim plan for my son.
21 mai 2024
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Heather,
Thanks for reviewing and sharing this great feedback for Sol.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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