I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement67/69 Channel Street, TD1 1BN Galashiels, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kaitlyn was really helpful, found a great deal for me, better than I could find online ☺️ Super friendly and explained everything clearly. You're lucky to have her ☺️
L'entreprise a répondu
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
L'entreprise a répondu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Galashiels
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
67/69 Channel Street, TD1 1BN, Galashiels, Royaume-Uni
4,9
Excellent
145 avis
Demande des avis aux clients
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Réponse de Vodafone UK - Galashiels
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff was very friendly and helpful.
13 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Shayan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service.....
Outstanding service from the boys yesterday and today....
My mobile phone had died and the boys were extremely helpful and spent over 2hrs fixing my issue. They were extremely polite and professional and I cannot thank them enough....
I will be passing this info onto friends and family....
8 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Sarah. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great new sim plan thanks
7 juillet 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
You're welcome Alan. Hope you're enjoying your new plan.
All the best, The Vodafone Social Media Team
Very happy with my deal thanks
28 juin 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Scott,
We're glad to hear it! Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Galashiels
Hey Oscar,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Thanks to Suzanne for her assistance in providing me with an updated Samsung phone. I appreciated her knowledge and patience
30 mai 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Jean,
Thanks for letting us know what an amazing job Suzanne did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
I went in for tech help. I found the team to be helpful and friendly and speak to me in a way that I understood how to solve the problem if it were to arise again. I would highly recommend this store
13 mai 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Mairi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I love my Samsung!
I broke my iPhone after I dropped it on the couch. Went in to store in a little bit of a panic about getting my stuff over to a new phone but they made the whole process so simple! I love my new Samsung S23 Ultra, I'm so happy I took the store recommendation and will be forever grateful that they transferred all my personal information over. I had no idea it was so easy to switch from iPhone to Samsung or I would have done so sooner! Great phone, great deal, great service!!
6 mai 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Gareth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Went to the Vodafone store purely shopping around, was looking to potentially switch networks as I recently moved home and had terrible signal with my previous provider. All the staff in the shop were friendly and helpful and they sorted me out with a new phone and sim package with exactly what I needed. Overall great experience, the person serving me done all the necessary checks to make sure I would recieve the service I needed for my work, and gave me info on my options for a broadband service too.
3 mai 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hey Kathryn,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Went in for some tech support and…
Went in for some tech support and queries. Hamish was excellent and provided quality customer service, I would highly recommend this establishment.
14 avril 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Hi Sol,
It's fantastic to hear that Hamish provided the support you needed! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
great customer service
7 avril 2023
Avis spontané
Réponse de Vodafone UK - Galashiels
Thanks for your great feedback El.
All the best,
The Vodafone Social Media Team
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