Vodafone UK - Grantham Avis 

229
•
TrustScore 5 sur 5

4,8

29a High Street, NG31 6PH Grantham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I didn’t even go in the shop for myself. I went in with my parents and Christopher so was so nice and professional and talked me through some options that could save me some money so I ended up moving... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matthew was really helpful, gave good advice, helped with sons new phone and got us excellent discounts on other devices Would highly recommend Vodafone

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Grantham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 29a High Street, NG31 6PH, Grantham, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(229)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pavel in Vodafone Grantham was excellent

Pavel in Vodafone Grantham has made an experience that I was initially dreading, very bearable and has helped lots. I know where to come to for any issues in the future.

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi Trish,

Thanks for taking your time to leave this review for Pavel. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very Happy with the service from Pavel

Pavel in the Vodafone Grantham store was great with setting me up with a new phone and tablet. Very happy with the service.

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Thanks for sharing your fabulous feedback Melvyn. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matthew was great explaining everything…

Matthew was great explaining everything about the phones to me and he is an asset to the company!!! I’ve come from the grantham store with my brand new iphone that i am very pleased with.

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi Maddie,

We really appreciate your wonderful feedback for Matthew, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Pavel

Great service

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi there,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful, polite and sorted exactly what we wanted with no hassle. Been a Vodafone customer for many years and popping into the Grantham store is always a pleasure

15 février 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Matt

Great customer service from Matt, honest and informative. Definitely prefer face to face than online or over a phone.
Matt is a true star for Vodafone.

12 février 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi Matthew,

Thanks for your review for Matt. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service at Grantham thank you

Pavel in the Grantham store was extremely helpful and reassuring. My phone was stolen abroad and he helped me recover most of what I had lost - thank you very much! Fiona

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi Fiona. Thank you for your review for Pavel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

The guy in the Pavel was quick and…

The guy in the Pavel was quick and understood what I wanted

9 février 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi. Thank you for your review for Pavel. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly

Came in to sort a payment issue on our account, sorted easily and straight forward. Very friendly and helpful staff

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Went to the Vodafone store spoke to Pavel the assistant manger to look at my contract and options for an upgrade etc. Pavel went above and beyond to help/assist myself. He spotted a discrepancy on my account which then lead to a phone call to Vodafone customer service, which Pavel assisted with and talked me through what needed to be said to try to resolve my issue. Pavel also spoke to the customer service team to make sure I had the correct information and was being dealt with correctly. 100% 5 star service this morning I was in the store nearly 2 hours. Pavel was patient, understanding, sorted my current contract while on the phone to customer service. So once the call had finished I was good to go. Finished off with a call back booked in 6 months to check everything is still all ok with my new contract. Thank you for your time and patience this morning.

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Grantham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Team were great from start to finish

Team were great from start to finish

2 janvier 2025
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Thanks to the five star review, Luke. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience 4 days before Christmas

Matthew was brilliant - knew what he was doing and while we waited he was very easy to talk to. I was surprised how easy it was to add a sim card to my contract.

21 décembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Hi Claire,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Made us feel very welcome & met the…

Made us feel very welcome & met the needs we wanted

17 décembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Hi Chantelle,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick friendly service

Quick friendly service, very helpful and sorted my request quickly.

7 décembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Hi Jessica. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pavel always is good at helping me when…

Pavel always is good at helping me when I come in, very friendly and kind, tells me about the grate offers every time

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Grantham

Hi Steven,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very helpful and friendly always good…

very helpful and friendly always good service which we had pavel

30 novembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Hi Hannah,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was fab and friendly

Matt was fab and friendly

23 novembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome service

He's always helpfull when I pop into store

22 novembre 2024
Avis spontané
Logo de Vodafone UK - Grantham

Réponse de Vodafone UK - Grantham

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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