I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement29a High Street, NG31 6PH Grantham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Voir plus
L'entreprise a répondu
I didn’t even go in the shop for myself. I went in with my parents and Christopher so was so nice and professional and talked me through some options that could save me some money so I ended up moving... Voir plus
L'entreprise a répondu
Matthew was really helpful, gave good advice, helped with sons new phone and got us excellent discounts on other devices Would highly recommend Vodafone
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Grantham
Écrit par l'entreprise
Coordonnées de contact
29a High Street, NG31 6PH, Grantham, Royaume-Uni
4,8
Excellent
229 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Making new phone purchase easy
Very helpful, knowledgeable and professional service. They were interested in me and my requirements, so were able to help me make an informed decision and choice of phone upgrade.
13 novembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Doug. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to change sim and had a couple…
Came in to change sim and had a couple of issues with phone. Everything sorted staff very friendly and helpful
10 novembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Pavel was a great help and full of information. Sorted all my issues.
10 novembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Réponse de Vodafone UK - Grantham
Hey Paiwand.
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff with excellent knowledge
Great staff with excellent knowledge, highly recommended. Well done Leah and Jake
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi David,
Thanks for sharing your five start feedback for Leah and Jake. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Grantham
Hi Owen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service this morning by Jake
Fantastic service this morning by Jake, sorted out our broadband . Very friendly and professional. Very very happy with the service given
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Karen,
This is lovely feedback for Jake. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great friendly person and very…
Great friendly person and very knowledgeable. Would highly recommend coming in to see Matthew 🙂
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Matthew was so helpful and was lovely…
Matthew was so helpful and was lovely to talk to! Really amazing service and experience. 🙂
5 octobre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from store manager Pavel…
Great service from store manager Pavel and really happy. He deserves a pay rise.
Thank you.
30 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Suresh,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matthew was really helpful sorting out…
Matthew was really helpful sorting out our contracts and new phones
21 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Jack,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good
Leah very knowledge and great attitude lovely sales assistant
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Christopher,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Service
I walked in on the off chance that I could speak about my plans in person because I live in a remote part of the UK and was visiting Grantham. The store manager - Matthew was very relatable and professional. It was great to be able to sort out my problem at a pace that worked for me.
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Rob,
Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Grantham are always helpful
13 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Took far too long to confirm/upgrade…
Took far too long to confirm/upgrade the account from external source, nothing the in store person could do.
4 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Craig,
Thanks for your feedback regarding the experience you've had when upgrading. We hope to turn this around for you one day in the future. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful knowledgeable staff…
Really helpful knowledgeable staff who went above & beyond to find me a phone that met my requirements.
Their store manager Pavel was absolutely charming.
I overheard the lady assistant Jess talking to another customer who was equally helpful.
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Lynda. Thank you for your review for Pavel and the team. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Grantham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience as always been going…
Great experience as always been going to Grantham Vodafone for a few years now and will continue to. Mathew is excellent, he helped me pick the best phone and very knowledgeable on every phone a spoke of and helped me pick what was best for me can't thank him enough.
24 août 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly experience
Great friendly experience. Matt and Jess walked us through all the options to get better pricing on our mobile phones.
21 août 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Ben. Thank you for your review for Matt and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Found cheaper phone plans
21 août 2024
Avis spontané
Réponse de Vodafone UK - Grantham
Hi Deltic. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.