Vodafone UK - Gravesend Avis 

218
•
TrustScore 5 sur 5

4,9

29 New Road, DA11 0AB Gravesend, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sherry – that was her name – was very helpful. She did everything she could to reduce my bills. She was very patient with us, as we don’t speak English very well, but she understood exactly what we wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today i went Gravesend Vodafone office then I booked my order 18 pro Max staff was very good and good communication also mrs sherry nice deal thanks for Vodafone

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Tomas was very helpful and gave clear information given regarding my new tariff today

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Gravesend

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 29 New Road, DA11 0AB, Gravesend, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(218)

39 987 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ioana was able to help us today

Ioana was able to help us today. We came into the store with a variety of queries and she not only supported my wife with an improved contract she was able to explain how adding my current line to my wife's contract and save us a total of £40 a month.

2 mars 2024
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Frazer,

Thanks for letting us know what an amazing job Ioana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ioana was very helpful

Ioana was very helpful in identifying what I needed to bring with me to get an additional line. She also found out I needed upgrades years ago and that’s what was affecting my broadband. The process was long but we got there in the end.

19 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Sanya, It's great to see Ioana was patient and managed to get everything sorted with your broadband service.
Thanks The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store for home broadband and…

Came into store for home broadband and a new phone. Got served by Laura who was very knowledgeable and thorough.

17 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Deano,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

lovely service

Today I went into Vodafone and Robyn was very helpful, as well as the store manager

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Robyn was very helpful in store

Robyn was very helpful in store, she was friendly and helped me move all data from my old phone to my new one

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Glen,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tomas from the Vodafone gravesend store…

Tomas from the Vodafone gravesend store was very helpful to provide me with a new phone.

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Dennis,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from the staff Ioana.

7 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi. Thank you for your review for Ioana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the Gravesend store today for…

Came into the Gravesend store today for my upgrade and got served by Robyn and Ioana they were really friendly and thorough and made the whole process easy.

6 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Jimmy,

Thank you for taking the time to review and share this feedback for Robyn and Ioana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful very friendly Tomas,Laura and…

Helpful very friendly Tomas,Laura and Ioana from the Vodafone Gravesend store being providing me with a new sim as well.

5 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey,

This is great to hear, thank you for the shout outs for our amazing staff!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tomas and Laura from the Vodafone…

Tomas and Laura from the Vodafone Gravesend store were very helpful to fix my issue about my hbb and very kind to my needs.

1 février 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Kudirat,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy with the service and help…

Happy with the service and help received by Ioana.

25 janvier 2024
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hi Florin,

Thanks for your feedback! We're so glad you're happy with our service and got a 5 star experience from Ioana.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff are very nice but network isn't

21 janvier 2024
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Metin,

Thank you for your review and support for our staff.

If you need any help regarding your network, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Tomas was very helpful and gave clear…

Tomas was very helpful and gave clear information given regarding my new tariff today

21 janvier 2024
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Julie,

Thanks for letting us know what an amazing job Tomas did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very polite and help

A gentleman called thomas was Very polite and helpful with the information needed will definitely come back

18 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi Tania,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I'm very pleased with the girl working…

I'm very pleased with the girl working with us, she was very good, she was friendly with us, Laura, blagodarya ce si tilkava, straightforward Who is the klitentite?

8 janvier 2024
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hi Nerman. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience,great customer service…

Good experience,great customer service from tomas met my needs to the fullest.

31 décembre 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Maria,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely happy with the interaction…

Extremely happy with the interaction today! Silvianq had a look into my account and she clarified everything for me. It is now all crystal clear about my bill. Thank youuu

21 décembre 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey Ionela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New contract

Really nice experience in the Vodafone shop today. Silviana assisted us today and she helped us with a very good deal on a laptop. Keep up the good work

21 décembre 2023
Avis spontané
Logo de Vodafone UK - Gravesend

Réponse de Vodafone UK - Gravesend

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely customer experience

Lovely customer experience. Very warm welcome and great patience listening and carrying out tasks.

19 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hi anthony,

This is a great review for our Gravesend store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again, Vodafone Social Media team

Noté 5 sur 5 étoiles

Amazing Staff

Silviana gave me an amazing experience in the Gravesend store today! Only came in to check my bill and left with an even better deal and a new phone. Keep up the good work!

18 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Gravesend

Hey Magdalena,

Thanks for your review and great feedback for Silviana.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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