Sherry – that was her name – was very helpful. She did everything she could to reduce my bills. She was very patient with us, as we don’t speak English very well, but she understood exactly what we wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement29 New Road, DA11 0AB Gravesend, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Today i went Gravesend Vodafone office then I booked my order 18 pro Max staff was very good and good communication also mrs sherry nice deal thanks for Vodafone
L'entreprise a répondu
I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Voir plus
L'entreprise a répondu
Tomas was very helpful and gave clear information given regarding my new tariff today
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Gravesend
Écrit par l'entreprise
Coordonnées de contact
29 New Road, DA11 0AB, Gravesend, Royaume-Uni
4,9
Excellent
218 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Laura was really helpful
Laura was really helpful, I couldn’t decide what phone to go for and she talked me through all the differences and really helped. Nice & polite too.
18 décembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Sarah,
It's great to hear about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SILVIANA attended to me with patient
SILVIANA attended to me with patient, effective and excellent customer service ideas and experience.
Thanks very much.
16 décembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Yinka,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very patient and helpful
9 décembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Sapna,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very god mery nice
30 novembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Florin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience was beautiful
The experience was beautiful. Tomas attended to me and I must say, he is a great guy. Gave me a very good experience taking me through different packages and offering the best that’s perfect for me. Kudos to Tomas and the team.
27 novembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Abimbola. Thank you for your review for Tomas. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great manager and very helpful staff
17 novembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gravesend Vodafone Store
We always find the Gravesend branch and staff excellent and today was no exception. Tomas was most helpful giving us the different options , making the whole upgrade process easy. Thank you
3 novembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Mark,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Gravesend
Hey Steve,
Thanks for sharing feedback after your recent visit to our Gravesend store.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help setting up new sim and phone
18 octobre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Frances. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great.
Great.. got attended to by Silviana, had a good laugh all through and detailed explanation on all products. Great and satisfied experience all through.
23 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Olaide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had a good experience at the…
I had a good experience at the Gravesend store specially the staff members I was served by Tomas which he had great customer service and served my needs to the fullest 10/10.
22 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Rodrigo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service and lovely…
Great customer service and lovely engagement with sales advisor who was called Silviana.
21 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Amrik,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you to Silviana in Gravesend…
Thank you to Silviana in Gravesend store because she helped me getting my WiFi router sent back to me. Very good girl!
20 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Silvia,
Thanks for the great review! We're pleased to hear how Silviana has been able to help and provide a good experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Silviana was really helpful and knew…
Silviana was really helpful and knew everything I wanted to know. Didn’t rush me and was really easy to talk to. For reference she had another customer bring her in some chocolates (unfortunately quality streets) which obviously says a lot about how she treats customers. Would recommend to anyone
15 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Luke, This is awesome to see! we love reading when one of our team make such a good impression.
I agree, Heroes would've been a much better choice of chocolate 😀
Thanks, The Vodafone Social Media Team
Amazing customer service polite and got…
Amazing customer service polite and got me what I wanted perfectly. I was served by Silviana. She was so nice and friendly and helped us get a good deal.
2 septembre 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Ella,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Gravesend
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
Great service, especially from Laura, who served both myself and my 10 year. Old on her first phone. Very personable and delivered more than expected. Thank you.
31 août 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi Ndidi. Thank you for your review for Laura. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Silvia and Chris
Silvia and Chris, amazing duo. They helped us get the wifi and SIM cards for both of us
25 août 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Nicolae,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience
Chris in the Gravesend Shop Washington just amazing! He went above and beyond to help me with my contract! Wifi and New phone bought from him!
Would visit again
25 août 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hey Ana,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas has help me tremendously with a…
Tomas has help me tremendously with a problem I had on my account he went over and above helping me .
15 août 2023
Avis spontané
Réponse de Vodafone UK - Gravesend
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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