I popped into the Grimsby branch today to upgrade my phone and sort out some teething problems! I was served by Chloe who was brilliant, she was very knowledgeable about all aspects and gave me tips o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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Lisez les avis des autres
I came into store today to get all my things from my old phone to new phone and chloe got it all transfered with no issues and was very helpful
L'entreprise a répondu
Dave did my pre order for the new iPhone and was so helpful and informative! He got my pre order done soo quickly and efficiently! Thank you Dave
L'entreprise a répondu
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Grimsby
Écrit par l'entreprise
Coordonnées de contact
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Royaume-Uni
4,9
Excellent
358 avis
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Les gens ont aussi consulté
Came in originally to check when my…
Came in originally to check when my contract ended. Aaron was very helpful from the get go, especially since I had no clue what I was doing! He recommended multiple options for a cheaper price and answered all my questions. I ended up with a new phone there and then with a great plan. He even answered questions and gave my mum a quote for her phone and got her a cheaper deal. Overall a great service and super super helpful. Lastly I enquired about the broadband Vodafone offer, as I am moving house, him and his colleague answered all my questions on this which will help me make my choices. I’ve loved Vodafone for years, this experience added to that completely. :)
28 mai 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Elise. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe helped me today with a new sim…
Chloe helped me today with a new sim and brought my number over to Vodafone thank you chloe
19 mai 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Supportive staff
The staff in the Grimsby store, particularly Aaron were very helpful and went out of their way to find the best broadband package, despite the property being in Yorkshire.
Unfortunately, and through no fault of the staff, it has proved impossible to supply the system offered to the designated building, resulting in us having to cancel our order.
14 mai 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Goodwin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I spoke to a lovely young lady called…
I spoke to a lovely young lady called Chloe who was extremely helpful. She was very polite and nothing was too much trouble. She was very patient too. Everything was explained to me and she took the time to go through all the plans and not once did she pressure me into buying something I didn’t want. I would happily recommend anyone go into the store and speak to this lady.
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Amy,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchase
Chloe was very helpful and not pushy and was able to answer my questions.
14 avril 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Catherine,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dave helped bring me over from Tesco to…
Dave helped bring me over from Tesco to Vodafone, lovely staff and easy to do
14 avril 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey Amy,
Thank you for your review and fantastic support for Dave. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was lovely and set up my new phone…
Amy was lovely and set up my new phone for me, very nice staff
8 avril 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was really great made my phone…
Amy was really great made my phone transfer very easy even went the extra mile and looked after my Mother’s Day card while everything was transferred ,what a nice young lady
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Steven,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Despicable sales tactics
Writing this review on behalf of my elderly Mother.
18/3/2025 She called into Vodafone Grimsby store to ask staff to simply take her Vodaphone contract sim card out of her old Doro phone & put it into her new smart phone. She told salesperson she was happy with her existing contract.
However, sales staff insisted she sit down to go through her contract. An hour later she was quite bamboozled by all the technical & sales talk.
She walked out having been coerced into signing a new 2 year contract costing double what she was already paying.
She advised my brother & I of what had happened. We are now in the process of trying to have her former contract reinstated. Vodafone staff at Freshney Place store in Grimsby - You are absolutely despicable.
Update - Re Vodafone response: My Mother doesn't have access to social media channels that you have suggested or internet. Perhaps you can telephone?
18 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Gary,
This is concerning to hear. We'd like to investigate this further. Please ask your mum to contact us through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Amy arranged my new phone for me and…
Amy arranged my new phone for me and changed it over to the new one
19 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Angela,
This is a great review for Amy. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helped at Vodafone (Amy)
Was Greeted By The Lovely Amy! Was extremely helpful and went above and beyond to help sort a new phone. Very Polite and Welcoming, answered all and any questions we asked
18 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hello Breyanna,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fabulous service from Amy
We went into store to discuss a dongle and came out with 2 upgraded phones. Amy was super helpful and went through everything with us. Nothing was too much trouble. We are not from the area so we wish more people were as helpful as Amy, she is an asset to the store
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hello Tracey,
It's great to hear about the positive experience which you received in store from Amy, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy arranged my transfer for me
Amy arranged my transfer for me, handles nice and easy
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi David,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Professionalism
The assistant Clohe was professional through. Everything was explained a questions satisfactory answered. She reiterated everything before me signing the agreement to ensure I understood.
14 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Carl. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy has arranged a new phone for me on…
Amy has arranged a new phone for me on a great deal and transferred my information over too
11 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi Colleen,
Thank you for your review for Amy. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Chloe was amazing doing my upgrade and…
Chloe was amazing doing my upgrade and getting me all sorted out
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
We really appreciate your wonderful feedback for Chloe, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy was lovely and got me a new phone…
Amy was lovely and got me a new phone on a good plan
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Thank you for the great feedback Alan, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy was extremely helpful with my…
Amy was extremely helpful with my upgrade today. She was knowledgeable about the product and upgrade information. Amy was very friendly and accommodating, which made this shopping experience pleasant.
23 février 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Professional and helpful
Helpful, friendly staff. Provided professional service. The staff in the Grimsby store have always provided a 5 star service
15 janvier 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hey,
Thanks for letting us know what an amazing jo our staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was amazing she managed to get my…
Chloe was amazing she managed to get my phone all set up and started for me
16 février 2025
Avis spontané
Réponse de Vodafone UK - Grimsby
Hi John, thanks for your feedback for Chloe. All the best, The Vodafone Social Media Team
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