We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Voir plus
L'entreprise a répondu
5 Southgate, HX1 1DL Halifax, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Voir plus
L'entreprise a répondu
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Voir plus
L'entreprise a répondu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Voir plus
L'entreprise a répondu
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
5 Southgate, HX1 1DL, Halifax, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was served by Kirsty who was so patient and knowledgeable! Definitely recommended

Réponse de Vodafone UK - Halifax
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure I was completely set up before leaving the store. He walked me through everything I needed to know—clearly, patiently, and thoroughly—so I left feeling confident and connected.
It’s rare to receive such attentive, personalised service these days, and Tommy truly went above and beyond. I’ll definitely be recommending Vodafone (and Tommy!) to friends and family. Top marks!

Réponse de Vodafone UK - Halifax
Great service , so helpful and quick highly recommend Lisa

Réponse de Vodafone UK - Halifax
Kirsty was a great help - I had problems trying to pick a phone that best suited my needs and Kirsty and the whole store were so friendly and helpful in finding me the perfect phone for everything I wanted. Would highly recommend this store to anyone.

Réponse de Vodafone UK - Halifax
Great service yesterday...called in to get some advice about transferring my current phone package to Vodafone ....very friendly and very helpful staff ...think she was called Kirsten/Kirsty? I was having a generally bad day but she cheered me up a lot with her warmth and super smile

Réponse de Vodafone UK - Halifax
Great service. Spent the time to help me select the right package. Didn't force a sale on me but made sure to offer everything.
A very professional, positive person think his name was Tommy.
Thanks for taking the time with 10 out of 10 for customer service

Réponse de Vodafone UK - Halifax
Kirsty was absolutely fantastic at solving an issue I had with my iPhone. She was thorough and patient. Really friendly and would highly recommend. Thanks Kirsty!

Réponse de Vodafone UK - Halifax
Came in store to upgrade my phone. Tommy did not disappoint :)

Réponse de Vodafone UK - Halifax
Tommy helped me switch over to Vodafone and he was very helpful and patient until we got everything sorted

Réponse de Vodafone UK - Halifax
Tom & Sharon were really nice and helpful good job as due to software clitches setting up 2 upgrades and a new watch we spent along time in their company. Thanks for all your help and nice company guys 😊

Réponse de Vodafone UK - Halifax

Réponse de Vodafone UK - Halifax
Really good worker, and very polite with customers

Réponse de Vodafone UK - Halifax
I went in for help with an issue and Taz really looked after me and my daughter. She had a lovely manner and took the time to find the right deal for us with no pressure. She is a real asset to the Halifax store.

Réponse de Vodafone UK - Halifax
Visited Vodafone this morning with my grandmother. She was due a new handheld and Lisa who works there was very helpful and made us feel comfortable. She got a good deal for us and was more than happy to help. Must say we had a rude encounter with a lady who interrupted our appointment and she dealt with her respectfully and dissolved a situation that could have ended sour. All in all very happy with the service given 10/10

Réponse de Vodafone UK - Halifax
Came in to up my data and Tommy looked after me. Would recommend:)

Réponse de Vodafone UK - Halifax
Tas was amazing, great customer service, smooth process Halifax store staff all really good

Réponse de Vodafone UK - Halifax
Kirsty absolute amazing at her job. Extremely helpful, great conversation, couldn’t have had a better person to help with my phone problems. Anytime I have any future problems, I’d love for her to be the one to deal with it!

Réponse de Vodafone UK - Halifax
Take was very helpful throughout the process of changing over the phone and the setup went very smoothly

Réponse de Vodafone UK - Halifax
Kirsty was really helpful and we got everything sorted nice and easily. Will be back to sort future phone contracts.

Réponse de Vodafone UK - Halifax
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.