Vodafone UK - Harrogate Avis 

194
TrustScore 5 sur 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his fir... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(194)

40 846 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I received excellent customer service…

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above and beyond to make sure everything was sorted for me
It's not often you come across such genuinely great customer service, and Kyle is a real credit to Vodafone. He made the whole experience easy and pleasant,
Thank you, Kyle, for your excellent help - it was very much appreciated!

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Jill,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darius was very helpful & accommodating!

Darius was very helpful & accommodating!

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey RJT,

Thanks for the lovely review and fantastic support for Darius.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hi I came in today and found Darius…

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place.

He found me the right solution to my needs .

Very good experience today

30 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Anita,

Thanks for the lovely review and fantastic support for Darius.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store was very busy as usual but…

Store was very busy as usual but managed to get the information I needed done and it was quick and the staff were great

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Garry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I've been with Vodafone for almost 20…

I've been with Vodafone for almost 20 years & my experience in the Harrogate store recently was by far the best I've encountered. I was met by Cameron. I explained that my old Google pixel had no sound. He checked the settings, speakers etc. I hadn't considered changing my device, largely down to cost cutting. Cameron wasn't pushy or salesy - he didn't jump on the experience to upsell. I told him that I'd love a new phone so he went through the options which meant changes to my newly upgraded contract. It was surprisingly very close to what id previously agreed when I changed my payment plan over the phone with Vodafone. Cameron was very calm, detailed instructions - given my limited technology skills 😁 - he multi tasked like a pro as we talked while he was putting the new contract into place. What I like about him is his genuineness & complete 'no salesy' approach throughout the time I spent with him in store. He asked me to leave my new mobile with him so that they could upload the data from my old device. A day or so later I went back in to collect it. Cameron was otherwise engaged with another customer. Ian, the store's Manager knew immediately who I was & why I was there. Ian brought the phone to me & asked me to go away & ensure I had all the data I needed before bringing back my old phone to be recycled. Cameron is a real credit not just to your store but to Vodafone as a whole & deserves commending for his seamless, calm service overall. Not forgetting Ian who is equally super friendly and proved the store colleagues communicate so well & the vibe was chilled which ultimately leads to a better experience for customers. Thank you so much for looking after me. Roxy

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Roxy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service, great team, impressed

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Bruce,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was an absolute rock star

Tom was an absolute rock star! He took the time to think outside the box and help me with a couple of contract issues I was having. Fantastic customer service.

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Deb,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was knowledgeable

Tom was knowledgeable, patient, friendly, professional and reassuring. No pushy sales.

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited Harrogate and got dealt with by…

Visited Harrogate and got dealt with by Kyle, he sorted me 2 new phones and at the same
Price I was already paying! 10/10 service!!!

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Phil,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack in the Harrogate store was…

Jack in the Harrogate store was fantastic, helped set my new phone up for me no problem at all

26 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic shopping experience

Called into vodaphone store in Harrogate, was welcomed by Tom he was fantastic offered great advise and ended up saving me a fortune. I would highly recommend vodaphone Harrogate and especially Tom
Fantastic shop

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful

Helpful, patient and just nice to deal with

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Graham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex P new phone setup

Alex P very helpful when setting up new phone account and transferring apps

11 juin 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kyle was polite and very helpful

Kyle was polite and very helpful. He reduced my bill and increased my data allowance. It was all so easy and I’m very happy. Thank you Kyle in Harrogate.

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey R Bradley,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from cam top man

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Both Alex's were able to assist with…

Both Alex's were able to assist with all our queries and provided great advice with their help being excellent

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Wilma



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Matt at Harrogate Vodafone was helpful and knowledgeable. A good experience

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Beverley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff there are really friendly and…

The staff there are really friendly and helpful. Alex I think he was a manager ,went that extra mile helping with a problem that I had. 5 star service from all the staff at Harrogate.
Janette.

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Janette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

I was looked after by Tom in your…

I was looked after by Tom in your Harrogate shop, he was excellent and professional the way he dealt with my Contract and getting me a new phone.
I would always prefer to go into a branch than deal with someone over the phone, I did try this before going into the Harrogate shop, but could not understand your rep, and he couldn’t understand me, pretty much a waste of time !!!

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Martin,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous 👌 experience

Fabulous 👌 experience. Alex was fantastic and very knowledgeable. Great experience thankyou. 👍

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Harrogate

Hey Louise,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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