Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 , Victoria Centre, HG1 1AE Harrogate, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found the service from Vodafone today was amazing very welcoming and enthusiastic about their services and products . Provided me with a great Broadband deal saving me around £40 per month than... Voir plus
L'entreprise a répondu
I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Voir plus
L'entreprise a répondu
We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Harrogate
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Royaume-Uni
4,8
Excellent
200 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great service!!!:) ZING
15 février 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent staff and services at Harrogate Store
I was very pleased to have received some excellent help from Alex at Harrogate Store on 8th January for the renewal of my mobile Contract and broadband Contract!
Although Alex was a new member of staff at that store, he was very knowledgeable, helpful, patient and professional throughout the process!
Alex had kindly offered me a discount for my two Contracts to reflect my loyalty to Vodafone for the last 23 years being with them!
I didn’t prefer to keep a free feature on my mobile Contract for 3 months in case I might forget to cancel it before 3 months is due. Alex had kindly helped me cancel that free feature there then giving me a peace of mind!
I was extremely impressed with Alex’s professionalism and super efficiency!
Tom had recommended a faster broadband with a booster with an emergency dongle which sounded a better package than my previous broadband since I couldn’t get a signal in my bedroom being further away from the router in the lounge.
Matt had patiently helped Alex and me with necessary procedures which was very important to speed up the process before my parking time was due!
What a wonderful team work at this store!
After signing the two new Contracts on that afternoon, I had received a set of three pieces of the new broadband at home the very next day!
What a super fast service from Vodafone! Very impressive!
But unfortunately the new faster broadband and the router couldn’t work much better in my lounge and bedroom either. Therefore I had to return the new devices to their store on the 12th day.
Kyle was very patient and helpful dealing with my issue of return making it easy and smooth for me.
I was very pleased with all these helpful staff at this store.
I am certain that they will continue providing me all necessary help and advice whenever I come across any problems with my mobile or broadband.
I am very happy being a loyal customer with Vodafone for all these years!
Thank you so much for your time, attention, understanding and tremendous help to me!
All the very best to everyone at this store!
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron in Harrogate was very helpful
6 février 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Sarah,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great support at Harrogate
Called at the Vodaphone shop in Harrogate to discuss upgrading and Matt explained items we failed to understand online. He also gave us a good offer and support. We are looking forward to the new phone in 2 days and him helping us to transfer all the apps over.
25 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Jonathan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful ans i…
Matt was extremely helpful ans i formative and looked at the best deal for me. Tbere was no rush and everything was explained.
25 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Sara,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Harrogate
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful & handled…
Alex was extremely helpful & handled the upgrade, efficiently & clearly.
The only reason I didn’t give 5* was because the system is so very slow!
24 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Rachel,
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex at Harrogate
Alex at the Harrogate branch was nothing but helpful. He went through the upgrade process step by step and answered all my questions thoroughly so I understood. He guided me through the Vodafone app explaining how to find the information I need if needed. Alex gave the best customer service and was really friendly. Thank you for such a smooth experience
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Hayley,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Called into the shop today after seeing…
Called into the shop today after seeing the phone deals on offer. Met Cameron who couldn't have been more helpful. He explained everything that I needed to know and more. Very pleased with the deal he put together for me. I would highly recommend him to anyone
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb - Tom
Tom in the Harrogate store has been - as ever - incredibly helpful. He is brilliantly customer focused, knowledgeable and helpful. I can recommend him highly.
I have also seen Dan before who I similarly rate. Excellent service!!
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Lee
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media
team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Harrogate
Hey Mrs O Evans,
Thanks for the lovely review and fantastic support for Kyle and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was very happy with the advisor Kyle…
I was very happy with the advisor Kyle and his manager Dan, I bought a fold phone on a very good price and it was great experience, I will make sure they are in my book!
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Beauty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was fantastic
Alex was fantastic, especially for his first week in the job. Always great service in the Harrogate Vodafone
24 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Stuart,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Thomas were super helpful…
Alex and Thomas were super helpful getting me the best deal possible, and were really patient with my 4 year old daughter!
21 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Mrs Spence,
Thanks for the lovely review and fantastic support for Alex and Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lt was a really helpful experience…
I lt was a really helpful experience and I feel that Matt did a great job getting me the best deal.
20 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Jason,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt the Superstar
Matt was really helpful! Gave us plenty of options and gave us an amazing deal for both of our phones which we weren't expecting. He was also a great colleague to chat to. Made us feel so welcome, gave us professional knowledge and we had a great laugh with him. Im normally nervous going to tech places as im not as knowledgeable but I felt totally at ease today- will highly recommend Matt!!!
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey James,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such a lovely worker
Such a lovely worker — very friendly, patient, and helpful. Great customer service!!!
16 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Maria,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was amazing from start to finish
Alex was amazing from start to finish. Found us the best deal possible whilst also being transparent and accommodating to what we needed. What made it even more of an accomplishment was it was his first ever sale. He also made sure our kids had plenty to do and colour in while us as parents got everything completed. Thank you and highly recommended!!!
14 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Customer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade with matt harrogate
The advisor matt in the harrogate store was superb in how he dealt with my upgrade very knowledgeable and very good customer service
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wszystko super,miła i dobra obsługa
Wszystko super,miła i dobra obsługa
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - Harrogate
Hey Lucjan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.