Vodafone UK - Hartlepool Avis 

205
•
TrustScore 5 sur 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(205)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was very good and nice

It was very good and nice, I really became happy from your attention.

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Nasir,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just been and upgraded our payment…

Just been and upgraded our payment plans was served by Chloe and Tiff.
Great service, all our plans updated and information recieved for home broadband.
Nice to be told we where Chloes first customers being overseen by Tiff. Great service by both young ladies very helpful and great communicators. Well done happy customers.

David W: Hartlepool

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey West,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Experts!

Couldn't be happier with the experience I received. I came in completely baffled by technology, It makes me feel very embarrassed. I spoke with Tiff and sidra who put me completely at ease and talked me through everything clearly. I left a happy camper!

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Marc,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always great service offSandra came in…

Always great service offSandra came in for a query got the new pixel 10 happy as always with her exerlent service

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Robin,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So happy with my new contract Sudra…

So happy with my new contract Sudra Ryan helped explain everything and set up my sim

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Hayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into the store today for a new…

Popped into the store today for a new phone. was greeted by Ryan the assistant store manager, he was a friendly, welcoming chap. I couldn’t fault a thing he done, he got me a great deal on my new phone and helped me with my other devices from there shop. Massive thumbs up to Ryan and all the staff working the Hartlepool store :)

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Anthony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Entered hartlepool store today with my…

Entered hartlepool store today with my husband who dropped his phone down the gutter, was able to pop in and upgrade both of our phones by paying a small fee. And was able to have all my data transferred over which was the scariest part for us considering our age.
Thankyou sidra

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Janice,

Thanks for the lovely review and fantastic support for sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to store and saw Sidra she was an…

Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Kenneth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Meghane,

Thanks for the lovely review and fantastic support for Sophie,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Been to store with my husband to see…

Been to store with my husband to see Ryan and had amazing service as usual 🙂

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Geralda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Been to Hartlepool to see Ryan and had…

Been to Hartlepool to see Ryan and had great service as usual thanks again

8 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to see Ryan for Vodafone app help…

Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Angela,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Ryan been in a…

Brilliant service from Ryan been in a few times now and always great

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Talked to Sidra

Talked to Sidra. Confident assistance. She has been friendly and very helpful.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Liz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

So happy with my service today in…

So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Wisam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff so perfect and…

Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Audrey,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had such a laugh with Ryan and Sidra…

I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Ryan in the…

Great service from Ryan in the hartlepool store

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Stephen ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was absolutely amazing today

Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Tony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick swift upgrade

Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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