Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lisez les avis des autres
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus
L'entreprise a répondu
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
L'entreprise a répondu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Hartlepool
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni
4,9
Excellent
205 avis
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Les gens ont aussi consulté
The staff are always first class and…
The staff are always first class and today was no exception Sandra and Matty. Both made every effort to answer questions and provided an excellent service and outcome. Thank you
1 avril 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, answered all my questions, and made recommendations. Had a complex set up with multiple phones/ accounts that had no access to, sorted the problem swiftly. Thank you Melissa!
22 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sandra was absolutely brilliant
Sandra was absolutely brilliant. Didn't think I was going to get this deal approved but thanks to this young lady it is and I'm saying money. Well done.
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Robin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Been into store today was served by…
Been into store today was served by Ryan and Melissa. They could not do enough for me they sorted a very complex problem that I had with ease. They really do bend over backwards to help. This is why I’ve been with vodaphone for many years and I would not change.
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Freindly staff
Freindly staff, they couldn't be more helpful. Quick service with plenty of options to choose from
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Danielle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service - Ryan spent lots of time ensuring I understood everything I was committing to. Ryan also made me and my dad feel very welcome. Would definitely recommend Ryan at Vodafone for your phone sales. Also I felt Ryan had a great wealth of knowledge and showed passion about his job.
15 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a problem with my iPhone
Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Alison,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Topping up
Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sandra Hartlepool
Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Rebekah,
Thanks for the lovely review and fantastic support for Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Whole process was quick and efficient
Whole process was quick and efficient
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan been seeing…
Brilliant service from Ryan been seeing him for years and always had great service
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Gillian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lost data
Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Ryan in hartlepool…
Amazing service from Ryan in hartlepool sortin my sim out
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a good experience with chloe…
I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Massive thank you to Chloe for setting…
Massive thank you to Chloe for setting up my new phone
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Mary,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just saw ryan very polite guy made us…
Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy
1 mars 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Bonez,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ryan sorting my…
Great service from Ryan sorting my upgrade out 5star
25 février 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Chloe,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Calm, relaxed and helped with every information needed
Elizabeth was very helpful
25 février 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Paramole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
excellent service from chole very…
excellent service from chole very helpful and smiley
21 février 2026
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey V,
Thanks for the lovely review and fantastic support for chole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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