I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... Voir plus
L'entreprise a répondu
8 Westmoreland Centre, LA9 4LR Kendal, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... Voir plus
L'entreprise a répondu
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... Voir plus
L'entreprise a répondu
The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... Voir plus
L'entreprise a répondu
Just to say that Mick from the Kendal Vodafone Shop has been absolutely brilliant with trying to sort the RCS issue with my new Pixel 10. I called in on two occasions and he was very patient, understa... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
8 Westmoreland Centre, LA9 4LR, Kendal, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amber is absolutely fantastic she spent so much time explaining everything about the devise and looked for the best deal for myself and Lynn as we both are on contract to Vodafone it turned out that Lynn was the better option
Amber is a beautiful pleasant confident addition to Vodafone which in our minds is the only network to be with well done Amber you are a credit to your self and Vodafone 🌈👌

Réponse de Vodafone UK - Kendal
Excellent work today from the assistant at Kendal Vodafone who solved a somewhat difficult problem with my old Nokia phone.

Réponse de Vodafone UK - Kendal
Patience with an elderly customer . Politenessof staff. A friendly and informative service

Réponse de Vodafone UK - Kendal
Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear and professional, outlining options available patiently without condescension.

Réponse de Vodafone UK - Kendal
Excellent customer service Nick is very pleasant and efficent.Made the whole experience a pleasure

Réponse de Vodafone UK - Kendal
Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider.
Overall excellent service.
Dr D W Bullard.

Réponse de Vodafone UK - Kendal
Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.

Réponse de Vodafone UK - Kendal
Ted was extremely helpful and we will visit the store again shortly.

Réponse de Vodafone UK - Kendal
Great service from Ted.
Cheerful,helpful and knowledgeable.

Réponse de Vodafone UK - Kendal
Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!

Réponse de Vodafone UK - Kendal
Valerie and Ted were amazing help both times I came in recommend 👍

Réponse de Vodafone UK - Kendal
Mick was really helpful & helped me

Réponse de Vodafone UK - Kendal
Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable

Réponse de Vodafone UK - Kendal
Great service and lots of help. Val was a pleasure to deal with.

Réponse de Vodafone UK - Kendal
Overall excellent, staff are very helpful and considerate

Réponse de Vodafone UK - Kendal
I always say that this particular store is the main reason that I haven’t given up on Vodafone completely - and I mean it! The staff are just lovely: very welcoming and knowledgeable, and the customer service is brilliant. I’ve had a lot of issues with Vodafone itself: but whenever something happens I go to this store - the staff there really do go above and beyond to help their customers out, and I always leave them happy. I don’t think I would get the same level of help or expertise in many other places, and that genuinely is the reason that I continue to use Vodafone above other providers.

Réponse de Vodafone UK - Kendal
We came into store for a lead and Ted was very helpful with upgrading our contracts to save us money.

Réponse de Vodafone UK - Kendal
Mick has helped me out today.
Friendly, helpful and patient - and solved the problem!

Réponse de Vodafone UK - Kendal
Very helpful. Ted cleaned my phone. Taught me how to do it myself for the future!

Réponse de Vodafone UK - Kendal
Pearl was so professional, informative & helpful.
Upgraded my data package with no issues.
Thank you

Réponse de Vodafone UK - Kendal
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.