I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
470 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Good knowledge and fixed the problem.
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thomas and Terrie made me and my…
Thomas and Terrie made me and my partner feel really welcome . Thomas gave us alot of advice and feedback on certain phones . We trusted his advice and we managed to get a great phone. Thank you
12 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service
Help with all my issues
9 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Audrey and Gary at the Kirkcaldy store…
Audrey and Gary at the Kirkcaldy store were extremely helpful with activating my new sim card. I had enquired about an unlimited call, texts and data plan and they found one straight away with no problems at all. They were very friendly and made me feel very comfortable giving all my personal details over to them. I would recommend this company to anyone.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful and good service from the…
Very helpful and good service from the Vodafone members, very welcoming aswell, explained everything in detail and made sure i understood the plan and phone details.
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ashleigh ,
Ashleigh ,
Was wonderful travel from West Calder as she was so helpful
3 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thomas helped me save all my photos to…
Thomas helped me save all my photos to an external drive. Was really appreciated as I didn't want anything to disappear
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Jay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help from Terrie today
Great help from Terrie today. Always use this shop. Guys are so good with me and my daughter.
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful and Gary helped saving money
Helpful and Gary helped saving money
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant help as always
19 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Network issues
After unexpectedly experiencing network problems, the staff in Vodafone Kirkcaldy identified the issue promptly and resolved it with care and kept me informed. Ashleigh made me feel welcome.
16 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi Adam. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very welcoming representative who…
Very welcoming representative who guided us through the various options to suit our needs. Happy with the packages offered 🙂
11 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Always happy to help and sort my…
Always happy to help and sort my problems
10 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Derek,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
staff very helpful explaining…
staff very helpful explaining everything clearly. Very knowledgeable and pleasant.
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that our staff were so helpful and knowledgeable, Thank you for your feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gary was great getting my upgrade…
Gary was great getting my upgrade sorted today. An asset to your team
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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