I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
470 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Réponse de Vodafone UK - Kirkcaldy
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff are very helpful so pleased…
The staff are very helpful so pleased to help with any problems
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Audrey was really helpful and competent…
Audrey was really helpful and competent and managed to sort my phone problem in no time!
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Wilma,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Audrey was fab today
Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Poppy,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Moved over from Tesco Mobile and Gary…
Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Welcome to the Vodafone network! If you ever need anything, just reach our to our team on Facebook or Instagram.
Thanks,
Vodafone Social Media Team
THOMAS
Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.
Thomas even worked through his lunch break to go above and beyond his duty.
I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.
17 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent support and patience. We're glad that the team was able to resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very welcoming staff
Very welcoming staff, kind and funny as always and helped us get new watch contracts
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Gary was a very pleasant man and very…
Gary was a very pleasant man and very efficient in his work. Thank you.
11 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Staff very pleasant and helpful
Staff very pleasant and helpful. Had issues ordering online but they soon sorted it out. Good craic aswell. Definitely recommended.
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We're so glad to hear that our staff were able to help you with your online order and that you had a good experience. We appreciate you recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Gary and Terrie
Thank you Gary and Terrie. Phone was playing up and the guys are always so patient with me. Amazing service.
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service as usual
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Terrie is fantastic
Terrie is fantastic, got my daughter's new monthly SIM plan sorted out ☺️
3 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We're happy to hear that the new monthly SIM plan for your daughter was sorted out successfully. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great
Great help and save me money on my monthly bill thanks gary and the lady's today
1 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We're happy to hear that we could assist you and reduce your monthly bill. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was fantastic.very patient.
29 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We're happy to hear that you had a fantastic experience. We appreciate you mentioning their patience. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service with a smile
Fantastic service with a smile ! What more could you ask for.
24 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gary was so helpful today
Gary was so helpful today. I wasn't going to upgrade my phone but after speaking with him it made so much more sense to do it. Staff are very knowledgeable and nothing is too much trouble. Recommended
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Audrey and Gary…
Great service from Audrey and Gary today. I have used this shop for years and they are always so patient and kind.
22 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Tam was super helpful
Tam was super helpful. He sorted my phone for me and did it all with a smile! Thanks again
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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