Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
L'entreprise a répondu
Établissement
Changer d'établissement32 Market Square, LA1 1HT Lancaster, GB
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Lisez les avis des autres
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus
L'entreprise a répondu
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus
L'entreprise a répondu
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Lancaster
Écrit par l'entreprise
Coordonnées de contact
32 Market Square, LA1 1HT, Lancaster, Royaume-Uni
4,9
Excellent
332 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Spoke to james at Vodafone who saved me…
Spoke to james at Vodafone who saved me a lot on my bill and really friendly guy. Knows everything about phones so really appreciated the help
21 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Karen,
Thank you for your review, and for sharing the experience you had with James. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
James was fab and saved me around 100…
James was fab and saved me around 100 per month on bills. Will be back to Lancaster again for any new phones
21 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Suze,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Super helpful
Super helpful. Transferred all my things across to my new phone. Simon was 5 star
5 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hello, Alwyn,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service from Simon
Great customer service from Simon. Explained everything carefully and clearly.
Good deals
No queues
1 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon gave me a great deal today for…
Simon gave me a great deal today for black Friday (even though it's a Saturday).
Super friendly. Kept the chat going while we waited for the slow computer to do it's thing
Will be back again for sure.
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Dave. Thank you for your review for Simon. Minus the system issue, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Lancaster
Hi Danny,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
James was great help and very polite…
James was great help and very polite and very efficient. Most pleasant experience. I shall definitely shop here again :)
28 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Eileen,
These are lovely kind words of feedback for James. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I have worked in customer services for…
I have worked in customer services for over 35 years - I know great people when I see and deal with them. The young lady that assisted me was called Abbie Washington and she was exceptional. Abbie explained my options and advised which product would suit me. She listened and discussed the services available to a high standard. The next time I need broadband or a phone I will be calling her first. Many thanks.
14 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
HI Nige,
Thanks for your review for Abbie. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
James has been very polite and…
James has been very polite and explained everything to me and I could understand everything. Service excellent. Thank you
26 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hello, Margaret,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was amazing fantastic customer…
Hannah was amazing fantastic customer service. Dealt with my account from my first query right to the end till it was sorted
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Michelle,
Thanks for letting us know what an amazing job Hannah did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was amazing helped through the…
Hannah was amazing helped through the entire process
8 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Leona,
Thanks for letting us know what an amazing job Hannah did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon at the Vodafone shop in Lancaster…
Simon at the Vodafone shop in Lancaster was amazing. Would defo recommend Vodafone to others because of his great customer service.
7 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Joanne,
Thanks for letting us know what an amazing job Simon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got the best service from James in Lancasterthe most…
I got the best service from the most patient, kind informative person.
I would recommend James personally!
4 novembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Jaqueline,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service
Absolutely fantastic service, Hannah was very helpful
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Elizabeth,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and we are happy to hear about the fantastic service Hannah provided.
Thanks,
The Vodafone Social Media Team
Réponse de Vodafone UK - Lancaster
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
James was very helpful and lovely.
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Ellie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Simon helped with my upgrade and…
Simon helped with my upgrade and transferred all my info across to my new phone. Very happy
23 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Philip,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was very helpful and efficient
Hannah was very helpful and efficient, thank you for helping me with my phone!
23 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Shirley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James in Lancaster was amazing
James in Lancaster was amazing, with his helpful manner we are very happy with all the advice and help we got.
22 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Kelly,
It's great to hear about your recent experience and feedback for James. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks Abbie!
Thanks Abbie for all your help today - polite and knowledgeable :)
17 octobre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Anthony,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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