Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
L'entreprise a répondu
Établissement
Changer d'établissement32 Market Square, LA1 1HT Lancaster, GB
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Lisez les avis des autres
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus
L'entreprise a répondu
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus
L'entreprise a répondu
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Lancaster
Écrit par l'entreprise
Coordonnées de contact
32 Market Square, LA1 1HT, Lancaster, Royaume-Uni
4,9
Excellent
332 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Very helpful and informative
Very helpful and informative. Lovely to speak to. Pleasant personality.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi there,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and explained things…
Very helpful and explained things clearly.
15 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi B.G
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hannah was excellent
Hannah was excellent, very helpful and very patient with us when upgrading our phones. Explained everything very clearly to our satisfaction
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Alan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon put my mind at rest with my phone…
Simon put my mind at rest with my phone having viruses and saved me money on my bill as well. Very helpful and credit to your company.
22 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Hannah was very helpful
Hannah was very helpful, excellent service can't wait to use my new phone
18 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Katy,
Thank you for your review for Hannah. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic advice and service from Katie…
Fantastic advice and service from Katie will be using again for other contracts
16 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Lindsey, It's great to hear Katie made such an awesome impression on you recently 😊 All the best, The Vodafone Social Media Team
Great experience
Simon who served us was very helpful and informative. Helped me get the best deal for WiFi and mobile contract very happy.
16 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Jolene, thanks for letting us know about the awesome service you received from Simon recently. It's great to hear how he was able to help.
All the best, The Vodafone Social Media Team
James gave us excellent service
James gave us excellent service. Always nice and very knowledgable! Thanks again James
8 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi. Thank you for your review for James. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was exceptional and offered…
James was exceptional and offered knowledge and support with our broadband and mobile upgrade
8 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Karen. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was great day and super helpful…
Alex was great and super helpful make sure to ask for him if you need anything!
8 février 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Kevin. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbie was very efficient and helpful…
Abbie was very efficient and helpful service - thank you
7 février 2025
Avis spontané
James was brilliant with us today
James was brilliant with us today. He explained everything and we were really satisfied with him.
27 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Kate,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Lancaster
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon was very helpful and informative
Simon was very helpful and informative. Very easy to get the information we needed and much more. Very helpful in letting us know where we could save some money and on additional products. Thank you for making it so easy.
25 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Cinnamon,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Simon helped me pick a new phone
Simon helped me pick a new phone. Very helpful.
22 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Caroline. Thank you for your review for Simon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service, always helpful and very knowledgeable been dealing with James for years. Hannah helped with filling in the form great teamwork!
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James has been excellent with his…
James has been excellent with his customer service. We will definitely be back again :) thanks
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Hannah was very helpful on both visits…
Hannah was very helpful on both visits to the shop in sorting out a new phone for me and also if there's any problems I'll be back :)
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Joel,
We appreciate your positive feedback for Hannah. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service Alex provided was second to…
The service Alex provided was second to none. He went above and beyond. He explain the contracts and phones so I could choose the correct one for me. I would definitely choose to be served by him again
29 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Samantha, Thanks for your fab feedback for Alex. I'm glad he took the time to explain everything you neded to choose the right plan and phone for you ☺️
Thanks again, The Vodafone Social Media Team
Lovely staff
Lovely staff, always very helpful! Brilliant shop to come to.
29 décembre 2024
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Hannah, It's great to see our team left such a positive impression on you ☺️
Thanks, The Vodafone Social Media Team
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