Vodafone UK - Lancaster Avis 

331
•
TrustScore 5 sur 5

4,9

32 Market Square, LA1 1HT Lancaster, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur de connexion internet
  5. Magasin de téléphonie mobile
  6. Service internet et téléphone

À propos de Vodafone UK - Lancaster

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 32 Market Square, LA1 1HT, Lancaster, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

331 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(331)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simon was very accommodating and…

Simon was very accommodating and helpful and explained everything to me

4 août 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex in Vodafone Lancaster could not do…

Alex in Vodafone Lancaster could not do enough to help and helped us find a great deal that was perfect for us .

2 août 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Henry, ​

Thanks for the lovely review and fantastic support for Alex. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Alex was very friendly and knowledgeable. Good experience.

29 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Paul

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A lovely lady named Katie helped us in…

A lovely lady named Katie helped us in store today. She was very knowledgeable and provided great service.

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Marie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lili has been very helpful when we were…

Lili has been very helpful when we were upgrading our phones

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Gary,

Thanks for the lovely review and fantastic support for Abha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was amazing

James was amazing, helped with switching me from ee.

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey T Byram,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie is very helpful and very patient

Katie is very helpful and very patient. Great customer service.

25 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great friendly service

Abbie was really friendly and helpfully, great knowledge and service advice.
Looking to get the best deal for me, including my current wifi.
Quck and stress free service l.
Thank you
Emma

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful service from Abbie

Very helpful service from Abbie, talked me through all options and helped me get the best deal

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abbie was super helpful and helped with…

Abbie was super helpful and helped with a connection issue and reviewed my contract saving me money.
Great friendly service

17 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Craig,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah was very helpful

Hannah was very helpful

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Sally,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon and Abbie were both super…

Simon and Abbie were both super helpful! Got me a new phone in no time. Thank you!

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Mia,

Thank you for the positive review and your great support for Simon and Abbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abbie has been very helpful

Abbie has been very helpful

8 juillet 2025
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was exceptionally helpful

James was exceptionally helpful, 2 new contracts and assisted in other issues I had. Multi tasking the whole way through. Thanks james

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Mick,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Lancaster

Visited Abbie in the Lancaster shop for Mobile phone, sim and set up. Abbie is very professional, helpful, patient and goes that extra mile to clarify and help you understand the full commitment answering my endless questions. Everything went vey smoothly and if I had any further questions The Vodafone shop being on the high street with a real person to speak to is invaluable.

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abbie gave excellent service was very…

Abbie gave excellent service was very helpful and charming
Thankyou

18 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Thanks for sharing Peter and well done to Abbie. We appreciate you taking the time to let us know!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was excellent and pleasant and…

James was excellent and pleasant and knowledgeable. Very patient setting our new phone. Thanks

13 juin 2025
Avis spontané
Logo de Vodafone UK - Lancaster

Réponse de Vodafone UK - Lancaster

Hi. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pretty generous repairs

Data and connections work fine, nothing in particular to note. Reason I'm writing this is that after I dropped and broke my phone, I took it to the store, they sent it off to be checked over and they sent me a replacement phone even though it was my fault. Same model and everything, and it's a Pixel 9 Pro XL so that isn't exactly a cheap replacement. Onya Vodafone.

3 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hi, we are pleased to hear about your fantastic recent experience regarding the repair of your phone. It's great to hear this was a simplistic process to follow. Thank you for your 5 star feedback. We hope you enjoy your new device.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Abbie was more than helpful and very…

Abbie was more than helpful and very effective

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Abbie was so helpful. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded phone…

Simon help me through all options available and made everything really easy

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Lancaster

Hey Les,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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