Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
L'entreprise a répondu
Établissement
Changer d'établissement32 Market Square, LA1 1HT Lancaster, GB
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Lisez les avis des autres
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .
L'entreprise a répondu
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Voir plus
L'entreprise a répondu
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Lancaster
Écrit par l'entreprise
Coordonnées de contact
32 Market Square, LA1 1HT, Lancaster, Royaume-Uni
4,9
Excellent
331 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Brilliant service from Hannah
Brilliant service from Hannah. Very satisfied
10 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was friendly efficient and have…
Abbie was friendly efficient and have full confidence in her advice
Thank you
7 octobre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Abbie’s customer service was super…
Abbie’s customer service was super helpful
29 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Vikram,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful young lad who had all…
Very helpful young lad who had all information to hand.
28 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer service was excellent,James
Customer service was excellent,James
23 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brilliant service from James
James is always an absolute hero with his help and friendly manner, thanks James always a pleasure!
19 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very pleasant and helpful staff
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Abbie was very friendly and…
Abbie was very friendly and knowledgeable aswell as efficient
Thank you
10 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Helen,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Lancaster store today…
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec o him for a Pat on the back of that’s how this works a jolly nice chap and very helpful and pilot and well informed. Thanks a lot mr khan
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the assistance you received. It's great to know the information provided was so helpful.
Thanks,
Vodafone Social Media Team
Hannah and Layla was very friendly and…
Hannah and Layla was very friendly and helpful and efficient when setting up WhatsApp.
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that the WhatsApp setup was smooth. It's great to know our team members were friendly, helpful, and efficient. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
I was assisted by Lili who was…
I was assisted by Lili who was exceptional. I am not ‘techy’ but Lili explained the procedure clearly and precisely
23 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Terrific service
As 2 well-over 70s, we needed help with our accounts.
James initially took us through the options, explaining in terms we could readily grasp (!) what was best for us.
We ended up actually paying less per month for our phones and broadband. But better than that, we UNDERSTOOD. He was so helpful. Thank you James
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was brilliant very helpful and…
Abbie was brilliant very helpful and extremely knowledgeable patient and polite
21 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was very helpful when…
Hannah was very helpful when transferring my data
21 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Barbara,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stay clear
Awful avoid this company at all costs, they have put a wire right across the front of my house without asking me, they aren’t interested in helping after they have done the job, they just wash their hands of you, terrible after care and customer service
17 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
We're very sorry to hear about the service you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you require further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Abbie was excellent explained…
Abbie was excellent explained everything really well and gave me a good deal
18 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hi Cynthia,
We're happy to hear that you found our staff helpful and that you're pleased with your new contract. We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Hannah was helpful and very…
Hannah was helpful and very professional when doing my broadband and SIM
13 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
“Kaity”you’re a superstar!
We went to Vodafone store in Lancaster city centre today to upgrade my phone, A beautiful charming lady called “Kaity” came a cross and sorted everything so nicely. I really appreciate for the support and help with getting my new phone. Thank you so much.
5 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Nababul,
Thanks for the lovely review and fantastic support for Kaity.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very professional and polite…
James was very professional and polite and nice considering I’m a technophobe.
Very helpful
5 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Lesley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon was very accommodating and…
Simon was very accommodating and helpful and explained everything to me
4 août 2025
Avis spontané
Réponse de Vodafone UK - Lancaster
Hey Michael,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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