Vodafone UK - Lisburn Avis 

165
•
TrustScore 5 sur 5

4,9

67 Bow Street, BT28 1BJ Lisburn, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emma helped me set up my phone & get me the right sim card for my needs. She assisted in swapping to an esim & reviewing 2 other contracts to look at potential upgrade offers. I have also returned to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 67 Bow Street, BT28 1BJ, Lisburn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(165)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good service from jack in Lisburn

Good service from jack in Lisburn

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Yvonne,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good job both lads know what they are…

Good job both lads know what they are doing.

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Graham ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store was really helpful

Store was really helpful. Jack helped me. I will be back if I need help with anything else

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing help

Great attention to detail and professionalism from Geani and Jack very helpful and the reason I’m continuing service with Vodafone,

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Hainon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack and Scott were great. Thank you

Jack and Scott were so helpful today.
I collected my new IPhone 16 and they helped me set the device up moving my info from Samsung to my new phone. They took the time to show me the features and how to use the device and they were very kind and patient. I would recommend Vodafone Lisburn to anyone. I will be back again.

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Smalla. Thank you for your review for both Jack and Scott. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service and friendly staff

Good service and friendly staff.

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Irene. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exemplary (human) customer service

I wish to commend the staff in your Lisburn branch, particularly Giani and Jack, for their customer service regarding setting up my new contract. Giani persevered, clearing numerous obstacles built into my old contract, which enabled transitioning to my new phone. Both Giani and Jack ably demonstrated how going the extra mile can make a difference. I only hope that Vodafone hq can replicate such exemplary service by acknowledging how difficult navigating this process was, especially for me. This could perhaps be in the form of offering some good will gesture regarding my contract.

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Hugh,

This is lovely feedback for Giani and Jack. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great job by Jack today when changing…

Great job by Jack today when changing to a new iPad very patient friendly and professional greatly appreciated

25 février 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Thanks for the great feedback for Jack, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service and care from the boys in…

Great Service and care from the boys in the Lisburn shop, Top Job

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Stephen,

Thanks for letting us know what an amazing job our Lisburn Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very informed and helpful ...

very informed and helpful .... Meaning... thanks do much for help to buy new phone ..delighted with purchase

1 février 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Excellent service. Was very happy with the customer service. Rohan the young man serving me was very patient and pleasant even after I changed my mind several times. Thank you!

30 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Catherine,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service very helpful with what I…

Good service very helpful with what I needed

27 janvier 2025
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Curtis. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff especially Geani…

Very helpful staff especially Geani made my visit very helpful.

27 janvier 2025
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Janet,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone sorted

New phone sorted

23 décembre 2024
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Maura,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rohan the advisor was extremely helpful…

Rohan the advisor was extremely helpful and went over and above to get my accounts all updated

23 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy and polite advisor

Very happy and polite advisor, Geani as I got my bill reduced for 2 sim plans on my account

19 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service in store

Excellent service in store

22 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Thanks for the five star review, Fred. It's great to see you had positive experience in store! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

service great in store

service great in store, got sorted quickly

15 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Geoff,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience

Good experience

15 novembre 2024
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Kathryn,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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