Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
L'entreprise a répondu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Livingston
Écrit par l'entreprise
Coordonnées de contact
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
5,0
Excellent
358 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I was severed by George a polite and…
I was severed by George a polite and pleasant person He listened to what i was asking for. Then give me what needed and explained the plan to me. Also giving me a opportunity to maybe use a different plan for my Wi-Fi at a later date overall a pleasant experience
Thank you George
17 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Cyril,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into Vodafone Livingston today for…
Came into Vodafone Livingston today for 2 new contracts, Scott set me up with him and did an amazing job
17 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Tamer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from George
George was both friendly & knowledgeable. Very helpful and ensured the contract was right for me. I am delighted with my new iPad, as well as the savings George managed to secure me on my existing contract. Very efficient.
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi Boyd,
Thank you so much for your wonderful review and the amazing support you’ve shown for George —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
George in the vodafone shop ,Livingston…
George in the vodafone shop ,Livingston was very helpful, great knowledge of vodafone offers and made you feel at ease .
30 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey John,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea was fantastic
Andreea was fantastic , she was exceptionally helpful , took time to look at my account and the 4 numbers I have registered and looked at how I could make savings. She had a lovely friendly manner and was very knowledgeable about the products . Also showed me how to access the app and claim my costa coffee , which was enjoyed while I purchased my new phone .
26 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey there,
Thanks for the lovely review and fantastic support for Andreea. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience as a customer.
17 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi Celin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eleanor was fantastic from start to…
Eleanor was fantastic from start to finish really helpful and I didn't really need to do anything set up my new phone for me aswell hassle free highly recommend
13 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi Andrew. Thank you for your review for Eleanor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Livingston Vodafone shop
I went to the Livingston Vodafone shop for help with my Vodafone app. Cameron, one of the staff was very helpfull and in next to no time at all, he had sorted out my problem. He was friendly and courteous.
6 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi John.
We're happy to hear that you received helpful assistance by Cameron.
Thanks,
Vodafone Social Media Team
Eleanor was so helpful and set us up…
Eleanor was so helpful and set us up with a great deal and helped us with our account
2 juin 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Thomas,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service was great
Service was great, Andreea made getting my upgrade so simple! Will absolutely recommend going into store
31 mai 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Advisor was fantastically helpful
Advisor was fantastically helpful! 10/10 for customer service.
30 mai 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shaun excels
Shaun was a great support. He listened to what we needed then offered suggestions to get us the best deal. Would highly recommend him as an advisor.
26 mai 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic
Thank you so much to Thomas for making my visit a calm and helpful time. Thomas was very helpful and knowledgeable and he helped me trade in my phone and get a new phone ordered. Vodafone is very blessed to have such a helpful, knowledgeable and competent employee and I am sure I am not only customer who has had the good fortune to have been served by Thomas.
21 mai 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was super helpful
Eleanor was super helpful, explained everything. Answered any questions we had ✨✨✨✨✨
18 mai 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Livingston
Hey Corlea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron was really helpful and…
Cameron was really helpful and informative and nothing was a bother. He went beyond what he should and he’s a credit to Vodafone
Thanks again Cameron
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service for my phone issues
Excellent service for my phone issues. Cameron went the extra mile to help.
Five stars plus
23 avril 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Susan,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Cameron was absolutely amazing from start to finish. He went above and beyond the call of duty, showing genuine care, professionalism and dedication throughout. Nothing was too much trouble for him—he anticipated needs before they even came up and handled everything with a calm can-do attitude. It’s rare to come across someone so committed and thoughtful in their role. Truly outstanding service. Thank you.
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi Paula.
It's wonderful to hear that you received such amazing support and care. We're happy that the commitment shown exceeded your expectations.
Thanks,
Vodafone Social Media Team
Good experience
Connelly was attentive and explained things well. Took his time and displayed patience in overcoming a problem
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Connell was very helpful during my…
Connell was very helpful during my visit to the Livingston store - he was very friendly and helped me to get the best deal! Great customer service thank you!
4 avril 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Robyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.