Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Lisez les avis des autres
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
L'entreprise a répondu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Livingston
Écrit par l'entreprise
Coordonnées de contact
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
5,0
Excellent
358 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Great service from Cammy ,from…
Great service from Cammy ,from vodafone Livingston
3 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Thank you for taking the time to leave us such positive feedback about our agent Cammy.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, friendly and patient, Scott took the time to help me and made the experience simple great customer service thanks
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback about our agent Scott.
Thanks,
Vodafone Social Media Team
Very attentive
Thomas was very attentive and answered all of my questions. I wanted to get an eSIM from a prime carrier in the UK rather than an eSIM reseller, so I came to Vodaphone. Thomas' service verified that I made the right choice.
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas did a fantastic job helping us…
Thomas did a fantastic job helping us set up our phones. He was very knowledgable and kind. Great service, thank you!
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas was so helpful and patient!
Thomas was so helpful in setting us up with a UK plan that economically best met our needs. He was very patient and helpful, thank you Vodafone!
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cammy provided outstanding service
Cammy was brilliant in my local store today! Top notch engagement, really friendly attitude, knowledgeable and clearly trying to do his best to meet needs, and he exceed every single one of my expectations today. Hes a credit to your operation. Colleagues like Cammy are one of the main reasons I have stayed with Vodafone for almost 20 years.
23 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, calm, polite and fun with nice big smiles. Best phone shop I’ve ever been in. Would definitely recommend. Thank you to George for his patience and time and during things out for me. Also thank you to Cammy who also helped.
22 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
George was very helpful and very polite
19 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service delivered with a…
Excellent service delivered with a friendly smile. Very knowledgeable
18 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi Marilyn. We're happy to hear that you received excellent and friendly service. We appreciate you taking the time to leave us this great feedback!
If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thank you
Réponse de Vodafone UK - Livingston
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Livingston
We appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Cameron was great at helping me with…
Cameron was great at helping me with getting my new phone. Great customer service and would definitely recommend him
16 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We appreciate your review and great feedback. We're happy to hear that you received great customer service while getting your new phone.
Thanks,
Vodafone Social Media Team
George was very helpful and friendly
George was very helpful and friendly. He took the time to look for a deal. He explained everything in detail.
16 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
We appreciate you mentioning how helpful and thorough our team member was during your visit. Thanks for your feedback.
Vodafone Social Media Team
Came into store to upgrade my…
Came into store to upgrade my connections after contemplating leaving. Cameron helped me out and saved me the money which in turn saved your customer! Great service
16 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Marina,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer service
Superb customer service from both Scott and Eleanor. Got everything I was looking for with a smile and made me feel so comfortable
15 août 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into the store with the full…
Came into the store with the full intention of cancelling after the disaster of trying to navigate my way through the online & phoning was even worse.
Thankfully Cameron in your Livi store was not only super helpful, but also understood what I was trying to say.
30 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cameron
I went to see about a new phone really had a great experience at the store the sales person Cameron was very helpful and knowledgeable he talked me through all of the options very much appreciated.
26 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott set me up on a great plan for the…
Scott set me up on a great plan for the fold 7phone, lovely boy
21 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Georgina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott found an excellent deal for me…
Scott found an excellent deal for me with the s25, honestly couldn't be happier, livingston store always treats us well
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hi there,
I'm glad to hear that the store agents were able to help you with best deal. Thank you for the wonderful review and the fantastic support for Scott.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very positive experience
Nice quick easy experience in the store.Connell who helped me was very professional and courteous and a pleasure to deal with.
18 juillet 2025
Avis spontané
Réponse de Vodafone UK - Livingston
Hey,
Thanks for the lovely review and fantastic support for Connell.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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