Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Lisez les avis des autres
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
L'entreprise a répondu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Livingston
Écrit par l'entreprise
Coordonnées de contact
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
5,0
Excellent
358 avis
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Les gens ont aussi consulté
Eleanor helped my daughter and I today…
Eleanor helped my daughter and I today in Livingston.New phone, new sims and 2 very happy customers!Eleanor was very patient and helpful.She was able to answer all our questions and helped us right through the process.Top class girl
Thank you.
28 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Mandy,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy was fantastic and fixed us out…
Cammy was fantastic and fixed us out for travelling
20 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea
Andreea
Was fantastic helpful professional and super helpful massive credit to vodaphone
11 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Bill,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Andrea in the Livingston branch was…
Andrea in the Livingston branch was fabulous. Very patient and knowledgeable and provided a great service which saved us a lot of money every month
11 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Sharon,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Scott
Great service from Scott, told us everything very clearly and easy to understand
1 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Andreea was super friendly and…
Andreea was super friendly and imperative
1 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was very friendly and helpful…
Andrea was very friendly and helpful today at Vodafone!
1 février 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Mandy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eleanor's help was excellent
Eleanor's help was excellent. She was patient, knowledgeable and very helpful. What could have been a stressful process was not stressful due to Eleanor's help.
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Alison,
Thanks for the lovely review and fantastic support for Eleanor's.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been going to Livingstone Vodafone for…
Been going to Livingstone Vodafone for some time now. Craig has dealt with most of the enquiries although al staff are equally good yesterday was a different assistant young lady names gone dark hair pony tail pretty girl...just wanted to.give feedback..
Im.over 70yrs and find technology difficult....your staff have enable me to cope with my phone etc...also my.boyfriend with his phone and tablet. Wanted to say thankyou.
Your staff are very knowledgeable...patient..give me time..explain everything.they have been able to resolve everything in every visit. I am a very nervous person....and the welcome..help..guidance...and care has enable both myself and my boyfriend to be able to get the benefits the mobile phone brings.
Thankyou so much to all of you and I will always go to Vodafone Livingstone with ease and comfort for any queries...Both myself and my boyfriend have our phones and broadband with Vodafone and both live in Lanark. In you we have technology experts to help us along our way and we just wanted to say thankyou..you deserve it.
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Janice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service
Craig was absolutely brilliant sorting out our problem returning my old phone. He was patient and thorough going through all of the options. We had to revisit the store and despite being short staffed he never rushed us or made us feel like we were a nuisance. Dealing with Craig made the problems we were encountering less painful as he was so very helpful
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Internet issues
Craig was a great help at getting my internet to work, quick and friendly service! True credit to Vodafone!
24 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Kaitlin,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The staff are lovely
The staff are lovely. Have a great laugh with a staff member which made doing the upgrade fly and went to easy. Always so happy to answer any questions and help if you are not sure on anything. Craig helped me upgrade my phone and certainly made it easier than I thought that it would be.
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Matthew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought a new iPhone17 from the…
Bought a new iPhone17 from the Livingston centre shop was helped purchase new phone by Scott who was very professional and knowledgeable and made purchase easy thanks
18 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the livingston store today as i…
Went to the livingston store today as i was having issues with my phone not turning on after it ran out of charge, thankfully i spoke to scott who was brilliant, spent a good hour trying everything to get it on but after no luck he recommended we sent it off for repair and done that just that, brilliant work scott
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Daniel,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea provided excellent service today…
Andrea provided excellent service today at Vodafone! She made me felt listen to and helped me with my account!
19 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Gail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alysia from Vodafone in the …
Alysia from Vodafone in the Livingston centre welcomed us in and right away knew how to deal with customers and found exactly what we were looking for.
My daughter was looking for an upgrade to the newest phone but it also had to have global roaming for her job and Alysia throughly explained all our options making it easier to make a decision.
She was very friendly and helpful and no question was too much for her to help us on.
The best experience I’ve ever had in a Vodafone shop.
Thanks again Alysia.
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey yvonne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Vodafone Livingston
The Vodafone representative, Scott, was excellent. He was helpful and made the process of buying a new phone simple and easy.
14 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Gaynor,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic Service
Eleanor was great. Listened to my needs and directed me to a suitable contract. Even saved me money. Delighted.
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Rich,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone shop in Livingston
I visited the Vodafone shop in Livingston and was looked after by Cammy. He upgraded my phone as well as my wife’s and daughter’s, and made the whole process really straightforward. He was extremely helpful, very knowledgeable, and a pleasure to deal with. Excellent service all round.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey Mark,
Thanks for the lovely review and fantastic support for Cammy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I interacted with a Scott
I interacted with Scott. He provided detailed information about the available Phone & broadband plans, patiently answering all my queries and helping me compare options based on my usage requirements and budget. His guidance made it easier for me to identify which plan offered the best value for money. I appreciate the transparent communication and the willingness of Scott to clarify contract terms and any additional charges as per plans. Overall, this support was instrumental in my decision to select an economical broadband plan that met my needs.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Livingston
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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