Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
L'entreprise a répondu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
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Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
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Today I met Alysia. She was very helpful kind and friendly. After a few struggles with my details, Alysia done everything she possibly could to make sure I left with the phone of my choice and with the best deal. She informed me that she had only started in August and honestly she is done a great job. Cameron was OK too I suppose. Only joking. Both are great at their jobs an deserve a wage rise! Yous are an asset to the team. Your bosses should be proud to have you both.

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
Craig was very helpful,a lovley a guy.great customer service.

Réponse de Vodafone UK - Livingston
Cammy was amazing!! Helped us straight away and now we are getting an extra phone contract and wanting to change our WiFi cause of him
Definitely 5stars service!! ⭐️⭐️⭐️⭐️⭐️

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
It was very helpful, very good stuff 👍, specially Scot he's super.

Réponse de Vodafone UK - Livingston
Today we been in Livingston and I had new contract in Livingston Vodafone office the great lady Alysia service with the processing for new she did a great job her brilliant customer service and very friendly I hope she’s going to have a great successful life thank you very much

Réponse de Vodafone UK - Livingston
Hi Vodafone Team,
I’d like to share my view regarding my recent interaction with Alysia from your customer service team. She was excellent overall — very professional, patient, and helpful in resolving my issue.
It was a great experience, and I truly appreciate her assistance.
Kind regards,
Rasheed

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
Great help once again from young Cammy,he's a credit to your company

Réponse de Vodafone UK - Livingston
Great knowledge and patience. Scott and his team were brilliant especially when there was an aggressive customer, they kept calm and very professional

Réponse de Vodafone UK - Livingston
Great service from George. Knowledgeable and helpful all the way

Réponse de Vodafone UK - Livingston
Eleanor was really helpful.She explained about the type of broadband that we required very clearly.She was extremely pleasant and courteous.

Réponse de Vodafone UK - Livingston
Excellent service from George.
He really helped me when I lost my phone and again now that I have found it.

Réponse de Vodafone UK - Livingston
Eleanor and Alysha-I was due for a new phone upgrade and I wasn't sure what to do or what I wanted. Eleanor and Alysha were incredible and went above and beyond! So happy with their customer service 🫶🏻

Réponse de Vodafone UK - Livingston
Absolutely fantastic service from George, 5 star rating.

Réponse de Vodafone UK - Livingston
George was very efficient at his job. Very polite and very knowledgeable. If I was using Vodafone Livingston again I would definitely ask for George.

Réponse de Vodafone UK - Livingston
George gave great friendly service and made sure my needs were met. He explained everything well and answered all my questions.

Réponse de Vodafone UK - Livingston

Réponse de Vodafone UK - Livingston
Very helpful friendly staff. Trying to ensure customers get both what they want and need at the best available price.

Réponse de Vodafone UK - Livingston
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