Vodafone UK - London Baker Street Avis 

99
•
TrustScore 5 sur 5

4,8

2 Station Approach, NW1 5LD Baker Street, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience I had a reduction Made me very happy Thanks a lot for the help - it made it very convenient

L'entreprise a répondu

Noté 5 sur 5 étoiles

My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Station Approach, NW1 5LD, Baker Street, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(99)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We walked in the store at 5:52pm and…

We walked in the store at 5:52pm and eventhough the store closed at 18:00 the sales associate was very polite and helpful and assisted us.

15 novembre 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Mary,

Thank you for taking the time to leave us a 5 star review and the feedback about the store team.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and attentive

Very helpful and attentive, was able to find me a good deal.

15 novembre 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hi Rennick,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team have provided you with a good deal you are happy with.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Manal she…

Excellent service from Manal she communicated well with me and was very patient

14 novembre 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hi Paul,

It's great to hear about your recent experience and feedback. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went above and beyond the call of duty

My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it was completed. I had been completely stressed out as a new resident of the UK and it really helped to have someone who actually took the time to handle my case properly. Thank you.

19 octobre 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hey Ashley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a polite experience with great…

Had a polite experience with great customer service from AJ. Great help

22 octobre 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi there,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best sales person ever!!!

Best sales person ever!!!

20 octobre 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hello, Hossein,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

We came in for 2 new contracts and phones, the service was quick and easy and the man that helped us was so great and helpful!

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hello, Elle,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danish was Very helpful & extremely…

Danish was Very helpful & extremely efficient

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent and kind service from Jasdeep. Thank you!

17 août 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hey Elsa,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service and great staff.

Jasdeep was extremely helpful and very friendly.

15 août 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hi Jehangir,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful and helped me out in…

Super helpful and helped me out in under 20 min!! Jasdeep was the one who helped me!

10 août 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 1 sur 5 étoiles

Impossible to reach..

We have a phone to collect at the Baker Street store and after 1hr on the phone to the general Vodaphone I still haven't been able to get contact details to call the shop as we need to talk to them directly as main line can not help! Very frustrating. Can you provide a number for the 2 Station Approach Baker Street Store please!

5 août 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Claire,

Thanks for leaving a review on your recent experience.

I can certainly appreciate the frustration this would cause and I am sorry for any inconvenience. If a store has an available contact number, you'll be able to see it on our Store Locator tool here: https://www.vodafone.co.uk/help-and-information/store-locator

Please note though that not all stores have a public line for customers to use. If there are no contact details, you would be best visiting the store directly.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Baker St store is fantastic

The Baker St store is fantastic! Jasdeep who was working with us provided exceptional service and follow up. You rarely find such customer centric stores these days.

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hi A. T.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Jasdeep's service in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

AJ and Jasdeep are both excellent

AJ and Jasdeep are both excellent. They go out of their way to help us out. Making the whole experience 5 and more stars.

Thanku

26 juillet 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sim card

Professional and fast. Very pleasent

26 juillet 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Rotem. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nice person

26 juillet 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Aysen. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

AJ is awesome!!

AJ is awesome!!! Great friendly service and he sorted our international roaming issues easily and competently. Easy 5 stars!

26 juin 2024
Avis spontané
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Réponse de Vodafone UK - London Baker Street

Hello, Andrew,

It's lovely to hear that you received a 5-star experience from AJ! Thanks for taking the time to provide feedback on this.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jasdeep was VERY helpful

Jasdeep was VERY helpful! He was patient, courteous and intuitive! He guided us efficiently through the process

25 juin 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi there,

Thank you for sharing this feedback with us, we're so happy you had a great experience with Jasdeep.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Jasdeep

Great service from Jasdeep. Lovely man

22 juin 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Jeremy. Thank you for your review for Jasdeep. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jasdeep was awesome

Jasdeep was awesome, quick, knowledgeable and empathetic. He sorted out my data card and phone renewals very fast. Will recommend Vodafone to others because of the awesome service of folks like him.

26 mai 2024
Avis spontané
Logo de Vodafone UK - London Baker Street

Réponse de Vodafone UK - London Baker Street

Hi Rekha,

Thanks for taking the time to write such a great review! We're delighted that Jasdeep was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

L’expérience Trustpilot

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En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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