Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 Station Approach, NW1 5LD Baker Street, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing experience I had a reduction Made me very happy Thanks a lot for the help - it made it very convenient
L'entreprise a répondu
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Voir plus
L'entreprise a répondu
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - London Baker Street
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
2 Station Approach, NW1 5LD, Baker Street, Royaume-Uni
4,8
Excellent
99 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Deeply disappointed with Vodafone
I am deeply disappointed with Vodafone. A simple mistake by a shop vendor has spiralled into a complex nightmare, spawning two accounts from one order. Despite spending hours on the phone attempting to resolve this, I've faced nothing but inefficiency and unresponsiveness. Their inability to fix this glaring issue has been a frustrating experience. I urge everyone to scrutinize their transactions closely at the shop and ensure everything is correct before leaving. Think twice before choosing Vodafone and/or this shop.
Remark: Following Vodafone's response, just FYI, I spent 2 hours on the phone with you, so I'm not sure how contacting your Facebook support would help. You have my account/email, so please don't hesitate to solve the issue and/or contact me.
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi there,
I am sorry to hear of the issue you've faced after visiting one of our stores. So we can look into this and assist you, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jasdeep was very helpful and a great…
Jasdeep was very helpful and a great communicator.
8 septembre 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi David,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Quickly solved fulfilled my requests
21 août 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Alex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally patient tech advisor
12 août 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Gloria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jasdeep from baker St 👌🏽
Jasdeep from baker st provided exceptional service today so much so that I would return.
He was incredibly kind and patient and was able to explain something that I initially thought would be very complicated.
27 juillet 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Haleema,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
All perfect from start to the end🙂
All perfect from start to the end🙂
Many thanks
19 juillet 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a service
What a service! Aj just fixed a tough situation that I got. Amazing customer service
3 juillet 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Federico,
Thanks for letting us know what an amazing job AJ did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jasderp is incredibly helpful excellent service and…
Jasderp is incredibly friendly, helpful and patient.
2 juillet 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Denise. Thank you for your review for Jasderp. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I do not believe that Vodafone's…
I do not believe that Vodafone's percentages have changed so quick 5 Starr was around 3% now suddenly shows a big change to 31% after about a week and 1 Star was around 90% now jumped to 64%. This is not true when I keep seeing very bad reports all the time about Vodafone.
28 juin 2023
Avis spontané
AJ was an incredible help and an…
AJ was an incredible help and an absolute joy to work with.
15 juin 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Defne,
Thank you for your review for AJ. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - London Baker Street
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jardeep helped with great customer service
Jardeep helped me today with my 2 upgrades, provided the best advice, sorted refunds and number transfer. I am very satisfied with great customer service and the fact that I got everything I need sorted in one go and in one place
Will come back to this store again
7 juin 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Company very nice and good vibes !
12 mai 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Arsene,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Elettra,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The best men from Vodafone
12 mai 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Stefi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The sales assistant was brilliant
The sales assistant was brilliant. Polite, courteous, listened to my needs and came up with a great deal. Not 5 stars due to slowness of the system, which is not the sales assistant’s fault.
15 avril 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Simona,
Thanks for your review and feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Daanish was super helpful and…
Daanish was super helpful and informative during we transferred our account to our business account and he made the best offers to us.
The Baker St Branch is the best branch I’ve been in UK🙏
Great Team!
6 avril 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Bocan. Thank you for your review for Daanish in our Baker Street store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Baker Street team helped me…
The Baker Street team helped me massively. They are a very professional and dedicated team.
5 avril 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Lika,
This is great to hear. Thanks for the lovely review. I have passed your feedback onto the Baker Street team directly.
Thanks again,
Vodafone Social Media Team
Very good customer service and very…
Very good customer service and very helpful and a great deal for my iPhone 14 Pro Max
Thank you
3 avril 2023
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Aleta. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
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