Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
L'entreprise a répondu
Établissement
Changer d'établissement305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Lisez les avis des autres
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Voir plus
L'entreprise a répondu
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Voir plus
L'entreprise a répondu
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Maidstone Chequers
Écrit par l'entreprise
Coordonnées de contact
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Royaume-Uni
5,0
Excellent
441 avis
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Great service
Was served by Jay. Friendly, helpful service. Spoke through a range of options and found us a great deal. Would recommend.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Honey,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Maidstone Chequers
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited Vodafone for a SIM…
I recently visited Vodafone for a SIM swap and to upgrade my monthly plan, and I had a really positive experience. Chan assisted me throughout the process and was incredibly helpful and patient.
He took the time to explain everything clearly, answered all my questions, and made sure the whole process was smooth and stress-free. It’s rare to come across such genuinely great customer service these days.
Thank you, Chan, for making the experience so easy and pleasant!
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Ebun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, nice and easy! Will highly recommend - especially this Vodafone Team!!
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Edy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great, lovely staff. Very helpful and went through everything we needed to know.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Kaya,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne is utterly fantastic.
Wayne is utterly fantastic.He cannot improve as a Salesman.Hes genuine, makes sure product matches your needs. Wayne is very thorough, makes you feel safe and confident.He sold to me before, and I make sure to only come to him. His genuineness and fun humour make it always a pleasurable experience, with full confidence :)
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Jamie,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful, can't recommend enough
Jay was very informative, helpful, and knowledgeable about Vodafone broadband, as he explained it and checked my area to ensure I would get the best coverage. I can’t recommend it enough.
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Chan was very helpful in store
Chan was very helpful in store. He looked at all the numbers we have for family members and made us savings were he could.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Keely,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous detailed customer service from…
Fabulous detailed customer service from Jay at Maidstone store. Many thanks for explaining my existing/new contract, amendments made and time span to cover any changes. I now have a reduced contract airtime, and know that a new handset may be arranged in 13 months. Thanks Jay! 🤗
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Joyce,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wayne was excellent from the moment we…
Wayne was excellent from the moment we walked in the shop, from his friendly greeting to reviewing everything on my husband and my phone contracts to our broadband and making sure we got the best savings across all three. Wayne saved us money on each one, he gave us clear and an uncomplicated breakdown of everything and talked us through each amendment to our plan. With the money we saved he also helped us with a new iPad purchase as our old one was having battery issues.
Wayne was just very informative and simplified the whole process and a credit to the Vodafone shop and team.
He also welcomed other customers and offered them to take a seat and that someone would be with them shortly.
He gave us a lot of time and we were never felt rushed or pressured. He was an excellent sales person and very knowledgeable.
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hi Louisa,
Thank you so much for your wonderful review and the amazing support you’ve shown for Wayne —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff , really professional, many thanks
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Alexandru,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Maidstone Chequers
Hey Shaun,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Rachel looked after me, giving me exactly what I needed, quick and reliable serve
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Wayne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Maidstone Chequers
Hey Saffron,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very helpful
James was very helpful, not only in solving my problem but explaining everything to me about the broadband and your products. I would recommend him any time.
3 mars 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Jean,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have never had such an amazing
I have never had such an amazing, positive and helpful customer service done by Nasif. He was extremely knowledgeable about all the deals and gave me the option which suited me best. He was incredibly thoughtful, recommending several different contracts. I loved his service and positivity.
27 février 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nasif was awesome
Nasif was awesome. 10/10 would buy from this vodafone again. He put no pressure on me and remained positive throughout the entire experience with zero negativity when i said i didnt want the entertainment package.
27 février 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Aaron,
Thanks for the lovely review and fantastic support for Nasif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience
Very good experience, polite explained everything well step by step.
26 février 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay has been amazing helping me with my…
Jay has been amazing helping me with my plans and options. Super helpful and great customer service! Thanks!!
22 février 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey Kierra,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped me sort out my contract very…
Helped me sort out my contract very knowledge (chan)
21 février 2026
Avis spontané
Réponse de Vodafone UK - Maidstone Chequers
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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