Vodafone UK - Newbury Northbrook Avis 

374
•
TrustScore 4.5 sur 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(374)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Josh was our sales advisor …

Josh was our sales advisor he was very clear and professional and a pleasure to deal with and we got 2 new phone plans today well done great service Josh

30 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Ted,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh looked after me really well

Josh was amazing

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Richard,

We truly appreciate your kind words and the amazing support you’ve shown for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was brilliant.

Cameron was brilliant.

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Megan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Newbury store great service cameron…

Newbury store great service cameron served us .

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely fantastic service from…

Absolutely fantastic service from Andrei at the Newbury store today!

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Patricia,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron is the man!

Cameron from the Newbury store is an absolute gent! Went above and beyond for me in a very short notice situation! Couldn’t be happier, will recommend him always!

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Aaron,

Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing.

Absolutely amazing.. really helpful and lovely guy.. great team member of Vodafone.

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Joanne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron Very professional nothing to…

Cameron Very professional nothing to much trouble and saved me money on my monthly bill

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh is amazing and very,very…

Josh is amazing and very,very helpfull.He find for me very good offer.Thank you(

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Anna,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A lovely young man called Cameron…

A lovely young man called Cameron served me and was happy to help me sort out a new phone and contract A super experience everything explained perfectly and helped out with the set up as I was having problems I would seriously recommend coming in to the Newbury store and ask for Cameron a super nice guy 👍🏼😃

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Amanda,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cameron was very helpful and…

Cameron was very helpful and knowledgeable

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Suzanne,

Thank you for the wonderful review and your incredible support for Cameron!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena

Selena , fantastic support from Selena

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Vas, ​

Thanks for the lovely review and fantastic support for Selena. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 stars

5 stars. Served by Andrei.
Helpful, polite, fast, informative didn’t even have to really queue.
Fantastic team member and I hope he gets some good recognition!

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Will

15 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh made it really easy to up grade…

Josh made it really easy to up grade and a big thanks for help me out cheers

12 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hi. We're happy to hear that the upgrade process was easy and that you received helpful assistance. Thank you for sharing your positive experience with us! If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was really helpful today

Josh was really helpful today! Thank you.

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hi. We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andre was super helpful today

Andre was super helpful today. Thank you

8 novembre 2025
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hi. We're happy to hear that you had a positive experience. Thank you for your kind words; we appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jemma was very knowledgeable and…

Jemma was very knowledgeable and helpful throughout. She was quick to sort out my request. Excellent experience instore.

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hi. We're happy to hear that you had such a positive in-store experience! It's great to know the team member was so helpful and efficient in resolving your request. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service in the Newbury store

I was served by Andrei in the Vodafone Newbury store today. Despite me walking in 5 minutes before closing, he was courteous, helpful and knowledgable about his products giving accurate advice on exactly what I needed to do next after my purchase without once making me feel rushed. Excellent service.

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy with the with the service…

Really happy with the with the service I received from Cameron, he explained everything very clearly and in detail, really knows the products, highly recommend!

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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