The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Voir plus
L'entreprise a répondu
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus
L'entreprise a répondu
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Newcastle Eldon Square
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni
4,7
Excellent
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Took my mother to vodaphone Newcastle…
Took my mother to vodaphone Newcastle spoke to an assistant called jen who was lovely, set my mother up with a sim only contact as she was paying far to much at EE, jen was most helpful explained everything to my mother, we are very happy with the service jen and other members of staff offer, thank you so much
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I always have a great experience with…
I always have a great experience with Vodafone customer service. Gemma is absolutely brilliant! She’s friendly, helpful, and always goes the extra mile to sort things quickly. Thank you, Gemma!
17 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi. Thank you for your review for Gemma. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Got my first phone here 20 years ago
Got my first phone here 20 years ago, back in again today to add an additional number. Great help.
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Jermaine,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone three worse network
So, Vodafone and Three have basically merged their coverage, and now they’re kind of one. I want to write a review about Vodafone, saying that the worst thing that could happen is for Vodafone to merge with Three. I myself was with Three five years ago, and their coverage was terrible. I switched to Vodafone, paying a bit more, hoping for better support, more reliable antennas, and great internet. But now that Vodafone and T-Mobile are connected, for the past week or so, the Vodafone network has become just as bad. The signal, the coverage, everything is a mess. I’m basically saying that if the network and signal are the same, why would anyone pay more for Vodafone when they could just stick with Three,
In addition to all this, I want to say that I’m going to leave Vodafone. It would have been better if Vodafone had partnered with EE or O2 for coverage, rather than joining forces with the worst company in the UK, Three. Honestly, it’s such a disaster, and now I’d much rather switch to EE.
28 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Hossein,
We sincerely apologize for the inconvenience you encountered and for falling short of your expectations regarding our support and network services. We greatly appreciate your valuable feedback and wish to assure you that it is never our intention to provide anything less than exceptional service.
If you still need any help with this or would like us to look into anything further, please chat with us on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Outstanding service
Outstanding service ... highly recommed using this shop . assistant was a credit to the store .👍
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan from Vodafone Newcastle
Dan from Vodafone Newcastle, Eldon Square branch was very helpful. He assisted me when I had to upgrade my phone on at least 2 occasions this year. He also assisted me 2 years ago with the same. He is very good in finding a good deal. He takes the extra mile to ensure that I am happy with the upgrade. He is a very efficient worker. He should be given recognition for his hard work. Well done and continue your great work!
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review and highlighting the team member's dedication.
Thanks,
Vodafone Social Media Team
Steph was extremely helpful and talked…
Steph was extremely helpful and talked us through everything.
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful and friendly staff
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're happy to hear that you found our team helpful and friendly!
Thanks,
Vodafone Social Media Team
Recce went above and beyond to save us…
Recce went above and beyond to save us money and sort new shiny phones. Really good service 👏
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
Alex is star...he did in blink of…
Alex is star...he did in blink of second sorted my intranet query...bless him....************* he is star of vodafone..
19 août 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Dipti,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex sorted everything Very helpful as well
Alex sorted everything out for me and was very helpful.
16 août 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
We're happy to hear that everything was sorted out for you, and we appreciate you highlighting the helpfulness you experienced. Thanks!
Vodafone Social Media Team
Wifi
Reece helped me out today. Was really helpful went out of his way to find me the best deal and set everything up for me.
15 août 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Hayley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was very knowledgeable patient and…
Alex was very knowledgeable patient and friendly helping me upgrade to a new contract today 😃
11 août 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey G S,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great advice
Great advice, very friendly and professional service. Went through the phone and data plan thoroughly.
Wouldn’t hesitate to recommend visiting Gemma to upgrade your plan.
1 août 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Clare,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex is a Very helpful & considerate…
Alex is a Very helpful & considerate young man. Thank you for an excellent service!
15 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Ann
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece at Vodafone in Eldon Square went…
Reece at Vodafone in Eldon Square went beyond the call of duty in opening a Vodafone account for me. The store’s system failed on my 3 visits but Reece thought outside the box and processed the order through Vodafone website. Excellent service.
14 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you very much Gemma
Thank you very much Gemma for the excellent service and professional support and advice.
9 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Alice,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece at Newcastle Vodafone was…
Reece at Newcastle Vodafone was fantastic
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Isobel,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Reece.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reece was great
Reece was great, helped me with my phone contract. Thanks!!
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.