Vodafone UK - Newcastle Eldon Square Avis 

195
•
TrustScore 4.5 sur 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(195)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service in store in…

Excellent customer service in store in Newcastle Eldon Sq to resolve a connectivity issue to my Apple Watch. Dan and Bernie were superb; they fixed the issue and explained what they were doing-thank you. Proven again that it is much easier to talk face to face.

17 janvier 2026
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Dan and Bernie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Ganta,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great assistance throughout visit…

Great assistance throughout visit regarding my account and done a cheaper deals

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Surendranath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taz is brilhant

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Samira,

Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Taz is brilliant

Taz is brilliant

8 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Nelson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was extremely helpful

Gemma was extremely helpful. Excellent customer service.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and helpful

Quick and helpful

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Lyndsay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service by Gemma

Excellent experience at Vodafone and assisted by Gemma who is always amazing.

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dimala was exceptionally polite and…

Dimala was exceptionally polite and helpful.

3 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi Stuart,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dimala—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma has been excellent

Gemma has been excellent. Helpful, knowledgeable and efficient.
First class!

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Fintan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff in eldon square are good people…

Staff in eldon square are good people and really friendly. Especially Reece who saved me money and helped get my son a new phone

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Shahram,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Honestly the staff member Alex was…

Honestly the staff member Alex was outstandingly informative and most certainly went the extra mile to help with my query.
He’s definitely an asset to your Company.
I shall use this store every time I need information and assistance.
Please give him my sincere thanks.

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Angela,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional and Good Service

We came into the store for a new phone upgrade and Joe assisted us right away . He was very professional and he handled everything quickly. We were satisfied with the service he gave

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very impressive so fast and great…

Very impressive so fast and great service. O2. Can ram it

8 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi. We're happy to hear that you had such a fast and great experience with our service. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reece saved me a fortune!

Reece saved me a fortune!! Him and Dan were very friendly and helpful!

6 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was very helpful with finding me…

Gemma was very helpful with finding me a new phone and contract.

2 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma sales rep was extremely helpful…

Gemma sales rep was extremely helpful as well as being very friendly

2 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma

Gemma. She is very helpful. Absolutely class to have in the store. She’s got more experience than experience it’s self

2 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Staff was super friendly and efficient. Service was super swift and easy! Shoutout to Reece and Alex for their impeccable music taste.

22 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ant was great

Ant was very helpful and very quick to help with my problems. Sound guy and made it a warm and welcoming experience x

22 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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